Outlook 2003 in cache mode turns off automatically

[tyfranc]

I’m running Outlook 2003 SP2 with an Exchange 2000 account – I enable outlook
cache mode – for some unknown reason the setting turns off frequently. I go
back to enable it and after a few restarts of outlook the check box for “Use
Exchange in Cache Mode†is unchecked. I cleared my ost and restarted many
times without success – I cleared my profile without success.

Hope someone out there can help with this strange phenomenon – its driving
me mad.

 

[Milly Staples [MVP - Outlook]]

Does your Office use a GPO to turn off Cached Exchange mode?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
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reading.

After furious head scratching, tyfranc asked:

| I’m running Outlook 2003 SP2 with an Exchange 2000 account – I
| enable outlook cache mode – for some unknown reason the setting
| turns off frequently. I go back to enable it and after a few restarts
| of outlook the check box for “Use Exchange in Cache Mode†is
| unchecked. I cleared my ost and restarted many times without success
| – I cleared my profile without success.
|
| Hope someone out there can help with this strange phenomenon – its
| driving
| me mad.

 

[tyfranc]

No GPO's dont enforce the cache mode... but what i found intresting was this
article which decribed how to enable cached mode in the registry...
=============
Key: HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows
Messaging Subsystem\Profiles\<ProfileName>\13dbb0c8aa05101a9bb000aa002fc45a

Value name: 00036601
Value type: REG_BINARY
Values: 94 01 00 00 (enabled), 14 00 00 00 (disabled)
==========================

but when i checked the value i had 84 01 00 00 instead of 94 01 00 00

how was that possible

 

[Sue Mosher [MVP-Outlook]]

There are several possible "enabled" values for that registry setting because it manages multiple options for Cached Exchange mode, e.g. (http://www.howto-outlook.com/howto/cachedmoderegkey.htm):

enabled value; 84 01 00 00
enabled with Public Folders/Favorites: 84 05 00 00
disabled value; 04 00 00 00

I know that doesn't solve your problem, but I don't think the registry value is at the heart of it. Have you run Help | Detect and Repair? Is anyone else in your office having problems with Cached Exchange mode?
--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers