S
smleinbach
While I was working on a Word document, I had Outlook (2003 Office Student
and Teacher Edition) open, and my computer screen suddently went from the
Word document to a blank screen of bluish/purple. I shut down by holding down
the on button and then turned my computer back on, and the Word document had
been recovered. However, my Outlook is not functioning properly, and I can't
seem to fix it.
It opens, and my emails are there, but when I compose a new message and try
to send it, I get the following error message:
"The file C:\Documents and Settings\Owner\Local Settings\Application
Data\Microsoft\Outlook\Outlook.pst is in use and could not be accessed. Close
any application that is using this file, and then try again."
I don't know how to determine what application is using the file. I have
tried to shut down all other programs, but I still get this message.
When I hit the Send/Receive button, it shows down in the righ-hand corner
that it is receiving messages, but they don't show up anywhere.
When I try to delete an existing message, I get the following error message:
"Errors have been detected in the file C:\Documents and Settings\Owner\Local
Settings\Application Data\Microsoft\Outlook\Outlook.pst. Quit Outlook and all
email-enabled applications and then use the Inbox repair tool (Scanpst.exe)
to diagnose and repair errors in the file."
I have tried to use the Inbox repair tool, but when I enter the name of the
..pst file I want to have scanned, it doesn't recognize anything. I'm not
even sure what name to enter, but I've tried Outlook.pst and Inbox.pst and
Personal Folders.pst, but nothing works.
I've also tried to restore/rollback my system to an earlier timepoint, but
it fails to rollback.
Please help! Thanks!
and Teacher Edition) open, and my computer screen suddently went from the
Word document to a blank screen of bluish/purple. I shut down by holding down
the on button and then turned my computer back on, and the Word document had
been recovered. However, my Outlook is not functioning properly, and I can't
seem to fix it.
It opens, and my emails are there, but when I compose a new message and try
to send it, I get the following error message:
"The file C:\Documents and Settings\Owner\Local Settings\Application
Data\Microsoft\Outlook\Outlook.pst is in use and could not be accessed. Close
any application that is using this file, and then try again."
I don't know how to determine what application is using the file. I have
tried to shut down all other programs, but I still get this message.
When I hit the Send/Receive button, it shows down in the righ-hand corner
that it is receiving messages, but they don't show up anywhere.
When I try to delete an existing message, I get the following error message:
"Errors have been detected in the file C:\Documents and Settings\Owner\Local
Settings\Application Data\Microsoft\Outlook\Outlook.pst. Quit Outlook and all
email-enabled applications and then use the Inbox repair tool (Scanpst.exe)
to diagnose and repair errors in the file."
I have tried to use the Inbox repair tool, but when I enter the name of the
..pst file I want to have scanned, it doesn't recognize anything. I'm not
even sure what name to enter, but I've tried Outlook.pst and Inbox.pst and
Personal Folders.pst, but nothing works.
I've also tried to restore/rollback my system to an earlier timepoint, but
it fails to rollback.
Please help! Thanks!