Outlook 2003 is crippled - I can not create a rule.

[mark4asp]

I can not create any new rules. The menu option is not there. The
program frequently freezes and I have to close it from the Task
Manager. There are other problems with it but I can't be bothered to
list them all.

Prior to Outlook 2003 I had Outlook 2000 installed but that was rubbish
too.

I have WinXP pro installed on a new computer here, with all updates for
Windows, Office and .Net installed.

Is there another email client I can use which will synchronize with
Exchange?

 

[mark4asp]

I can not create any new rules. The menu option is not there. The
program frequently freezes and I have to close it from the Task
Manager. There are other problems with it but I can't be bothered to
list them all.

Prior to Outlook 2003 I had Outlook 2000 installed but that was
rubbish too.

I have WinXP pro installed on a new computer here, with all updates
for Windows, Office and .Net installed.

Is there another email client I can use which will synchronize with
Exchange?

I forgot to mention. This PC has McAfee VirusScan Enterprise 8.5.0i
installed. Must I get rid of that? It may be quite hard to do as
McAfee was installed by the network manager who gave me this PC with a
base O/S installed on it onto which I have put .net, VS2008 and all my
other tools.

Should I replace McAfee with this? http://www.avast.com/ ?

 

[Kenny - MCP,MCDST,MCSA]

Have you done a detect and repair from help? or a re-install from the Control
Panel?
Remember the simple things first in troubleshooting.

 

[mark4asp]

Have you done a detect and repair from help? or a re-install from the
Control Panel?
Remember the simple things first in troubleshooting.

Ha ha. I figured out the main problem. The missing send button and
missing rules are due to there being no account present. Apparently the
default email account on Exchange does not count as an account to the
wizards to wrote Outlook. I needed to add a second account!

It's still an unbearable program to use though.

 

[Brian Tillman [MVP - Outlook]]

Ha ha. I figured out the main problem. The missing send button and
missing rules are due to there being no account present. Apparently the
default email account on Exchange does not count as an account to the
wizards to wrote Outlook. I needed to add a second account!

Not true. An Exchange account should be all that's needed, if your mailbox
is on the server.

 

[Hal Hostetler [MVP-P/I]]

....and you can use virtually all email clients with Exchange, but the only
way to get full Exchange functionality is with Outlook.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

 

[Diane Poremsky [MVP]]

it sounds like the upgrade corrupted the profile.

--
Diane Poremsky [MVP - Outlook]



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