Outlook 2003 just closes down by itself - please help!

[Maincat]

Hi,

Outlook 2003 (SP3, all updates) goes along happily, then just closes down by
itself. This behaviour seems to have happened since the Microsoft April
security updates, but that might not have anything to do with it.

Any one have any pointers I can explore please?

Thanks,
Steve

 

[VanguardLH]

Hi,

Outlook 2003 (SP3, all updates) goes along happily, then just closes down by
itself. This behaviour seems to have happened since the Microsoft April
security updates, but that might not have anything to do with it.

What happens if you load Outlook in its safe mode ("outlook.exe /safe")
so no add-ons get loaded with it?

Any errors listed in the Event Viewer logs at the time of the crash?

Is Outlook actually killed or did it minimize? Check the Processes tab
in Task Manager when it disappears.

 

[Milly Staples [MVP - Outlook]]

Have you tried backing out the updates one by one until the problem disappears?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.

After furious head scratching, Maincat asked:

| Hi,
|
| Outlook 2003 (SP3, all updates) goes along happily, then just closes
| down by itself. This behaviour seems to have happened since the
| Microsoft April security updates, but that might not have anything to
| do with it.
|
| Any one have any pointers I can explore please?
|
| Thanks,
| Steve