Outlook 2003 - Logo in signature replaced with red 'X'

D

Deana

after OLK cache reaches a limit (limit unknown) the company logo no longer
appears in Outlook signature and is replaced with red 'X'...that is until I
manually empty OLK. It's as if the temporary Outlook file (OLK) does not
flush and once the Outlook attachments that are cached here reach a limit -
the logo is substituted for a red 'X'. I am suspicious that the user has
multiple attachments open when they close Outlook - therefore building the
size of the cache. Any work around is greatly appreciated.
 
K

Ken Slovak - [MVP - Outlook]

Roughly how many files are in the secure temp folder when this happens?

I suppose you could write a macro that runs on Outlook startup that gets the
temp folder location from the registry at
HKCU\Software\Microsoft\Office\11.0\Outlook\Security\OutlookSecureTempFolder
and get that folder and delete some or all of the files in that folder.

If you're using a different version of Outlook than 2003 adjust the "11.0"
to your version ("10.0" for Outlook 2002, "12.0" for Outlook 2007, etc.)
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top