Outlook 2003 - N2K problems

B

Benjamin M

I have a user using Outlook 2003 on an Exchange mail system. Everything was
running fine until this morning when his auto-complete stopped working.

He has a 505kb .N2K file that has his auto-complete information stored but
it doesn't seem to be seeing it.


I've restarted his computer. I've removed his mail profile and then added it
back with a different name and renamed the .N2K file accordingly. I've turned
off the setting. I've turned it back on. All to no avail.

I've tried renaming it while Outlook was running and I couldn't because the
file was in use. Which means Outlook is seeing the file and is using it, but
isn't using it, if that makes sense.


Is there anything I've overlooked or anything else I can try to get Outlook
to see this file - a file it was seeing fine through Friday afternoon ??

Thanks
 
R

Roady [MVP]

You can't restore a NK2-file like that. Do things work correctly with a new
mail profile without overwriting the nk2-file?
 
B

Benjamin M

Yes, it creates a new .N2K file.



Roady said:
You can't restore a NK2-file like that. Do things work correctly with a new
mail profile without overwriting the nk2-file?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Benjamin M said:
I have a user using Outlook 2003 on an Exchange mail system. Everything was
running fine until this morning when his auto-complete stopped working.

He has a 505kb .N2K file that has his auto-complete information stored but
it doesn't seem to be seeing it.


I've restarted his computer. I've removed his mail profile and then added
it
back with a different name and renamed the .N2K file accordingly. I've
turned
off the setting. I've turned it back on. All to no avail.

I've tried renaming it while Outlook was running and I couldn't because
the
file was in use. Which means Outlook is seeing the file and is using it,
but
isn't using it, if that makes sense.


Is there anything I've overlooked or anything else I can try to get
Outlook
to see this file - a file it was seeing fine through Friday afternoon ??

Thanks
 
R

Roady [MVP]

And does the autosuggest feature works again then?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Benjamin M said:
Yes, it creates a new .N2K file.



Roady said:
You can't restore a NK2-file like that. Do things work correctly with a
new
mail profile without overwriting the nk2-file?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Benjamin M said:
I have a user using Outlook 2003 on an Exchange mail system. Everything
was
running fine until this morning when his auto-complete stopped working.

He has a 505kb .N2K file that has his auto-complete information stored
but
it doesn't seem to be seeing it.


I've restarted his computer. I've removed his mail profile and then
added
it
back with a different name and renamed the .N2K file accordingly. I've
turned
off the setting. I've turned it back on. All to no avail.

I've tried renaming it while Outlook was running and I couldn't because
the
file was in use. Which means Outlook is seeing the file and is using
it,
but
isn't using it, if that makes sense.


Is there anything I've overlooked or anything else I can try to get
Outlook
to see this file - a file it was seeing fine through Friday afternoon
??

Thanks
 
B

Benjamin M

Well, if I've copied the original N2K file out of the directory, the new
profile will create a new N2K file upon sending my first message.

If I leave the original N2K file there, it doesn't see what is in it but it
will begin showing new addresses I send messages to - addresses that I know
weren't in there orignially.



I have no problems sending messages to peoples in my contacts by typing
their first name, for instance, but the auto-complete just doesn't work for
whatever reason.



Roady said:
And does the autosuggest feature works again then?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Benjamin M said:
Yes, it creates a new .N2K file.



Roady said:
You can't restore a NK2-file like that. Do things work correctly with a
new
mail profile without overwriting the nk2-file?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
I have a user using Outlook 2003 on an Exchange mail system. Everything
was
running fine until this morning when his auto-complete stopped working.

He has a 505kb .N2K file that has his auto-complete information stored
but
it doesn't seem to be seeing it.


I've restarted his computer. I've removed his mail profile and then
added
it
back with a different name and renamed the .N2K file accordingly. I've
turned
off the setting. I've turned it back on. All to no avail.

I've tried renaming it while Outlook was running and I couldn't because
the
file was in use. Which means Outlook is seeing the file and is using
it,
but
isn't using it, if that makes sense.


Is there anything I've overlooked or anything else I can try to get
Outlook
to see this file - a file it was seeing fine through Friday afternoon
??

Thanks
 
R

Roady [MVP]

Forget your orignal nk2-file for a moment. Start with a clean mail profile
and send some messages by typing in the addresses in the To: field. Close
and restart Outlook and start a new message again. Type the first letter of
an address you have just send an email to; does autosuggest work then?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Benjamin M said:
Well, if I've copied the original N2K file out of the directory, the new
profile will create a new N2K file upon sending my first message.

If I leave the original N2K file there, it doesn't see what is in it but
it
will begin showing new addresses I send messages to - addresses that I
know
weren't in there orignially.



I have no problems sending messages to peoples in my contacts by typing
their first name, for instance, but the auto-complete just doesn't work
for
whatever reason.



Roady said:
And does the autosuggest feature works again then?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Benjamin M said:
Yes, it creates a new .N2K file.



:

You can't restore a NK2-file like that. Do things work correctly with
a
new
mail profile without overwriting the nk2-file?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
I have a user using Outlook 2003 on an Exchange mail system.
Everything
was
running fine until this morning when his auto-complete stopped
working.

He has a 505kb .N2K file that has his auto-complete information
stored
but
it doesn't seem to be seeing it.


I've restarted his computer. I've removed his mail profile and then
added
it
back with a different name and renamed the .N2K file accordingly.
I've
turned
off the setting. I've turned it back on. All to no avail.

I've tried renaming it while Outlook was running and I couldn't
because
the
file was in use. Which means Outlook is seeing the file and is using
it,
but
isn't using it, if that makes sense.


Is there anything I've overlooked or anything else I can try to get
Outlook
to see this file - a file it was seeing fine through Friday
afternoon
??

Thanks
 
B

Benjamin M

Yes


Roady said:
Forget your orignal nk2-file for a moment. Start with a clean mail profile
and send some messages by typing in the addresses in the To: field. Close
and restart Outlook and start a new message again. Type the first letter of
an address you have just send an email to; does autosuggest work then?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Benjamin M said:
Well, if I've copied the original N2K file out of the directory, the new
profile will create a new N2K file upon sending my first message.

If I leave the original N2K file there, it doesn't see what is in it but
it
will begin showing new addresses I send messages to - addresses that I
know
weren't in there orignially.



I have no problems sending messages to peoples in my contacts by typing
their first name, for instance, but the auto-complete just doesn't work
for
whatever reason.



Roady said:
And does the autosuggest feature works again then?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
Yes, it creates a new .N2K file.



:

You can't restore a NK2-file like that. Do things work correctly with
a
new
mail profile without overwriting the nk2-file?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
I have a user using Outlook 2003 on an Exchange mail system.
Everything
was
running fine until this morning when his auto-complete stopped
working.

He has a 505kb .N2K file that has his auto-complete information
stored
but
it doesn't seem to be seeing it.


I've restarted his computer. I've removed his mail profile and then
added
it
back with a different name and renamed the .N2K file accordingly.
I've
turned
off the setting. I've turned it back on. All to no avail.

I've tried renaming it while Outlook was running and I couldn't
because
the
file was in use. Which means Outlook is seeing the file and is using
it,
but
isn't using it, if that makes sense.


Is there anything I've overlooked or anything else I can try to get
Outlook
to see this file - a file it was seeing fine through Friday
afternoon
??

Thanks
 
R

Roady [MVP]

There you go. As I said; you can't restore a nk2-file like that. Once its
link with Outlook get broken you can't fix it anymore and you'll need to
recreate the mail profile.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Benjamin M said:
Yes


Roady said:
Forget your orignal nk2-file for a moment. Start with a clean mail
profile
and send some messages by typing in the addresses in the To: field. Close
and restart Outlook and start a new message again. Type the first letter
of
an address you have just send an email to; does autosuggest work then?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Benjamin M said:
Well, if I've copied the original N2K file out of the directory, the
new
profile will create a new N2K file upon sending my first message.

If I leave the original N2K file there, it doesn't see what is in it
but
it
will begin showing new addresses I send messages to - addresses that I
know
weren't in there orignially.



I have no problems sending messages to peoples in my contacts by typing
their first name, for instance, but the auto-complete just doesn't work
for
whatever reason.



:

And does the autosuggest feature works again then?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
Yes, it creates a new .N2K file.



:

You can't restore a NK2-file like that. Do things work correctly
with
a
new
mail profile without overwriting the nk2-file?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
I have a user using Outlook 2003 on an Exchange mail system.
Everything
was
running fine until this morning when his auto-complete stopped
working.

He has a 505kb .N2K file that has his auto-complete information
stored
but
it doesn't seem to be seeing it.


I've restarted his computer. I've removed his mail profile and
then
added
it
back with a different name and renamed the .N2K file accordingly.
I've
turned
off the setting. I've turned it back on. All to no avail.

I've tried renaming it while Outlook was running and I couldn't
because
the
file was in use. Which means Outlook is seeing the file and is
using
it,
but
isn't using it, if that makes sense.


Is there anything I've overlooked or anything else I can try to
get
Outlook
to see this file - a file it was seeing fine through Friday
afternoon
??

Thanks
 
B

Benjamin M

So, there is no way to use the original .N2K file? Can you import it, per
chance?

Thanks for the help.

Roady said:
There you go. As I said; you can't restore a nk2-file like that. Once its
link with Outlook get broken you can't fix it anymore and you'll need to
recreate the mail profile.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Benjamin M said:
Yes


Roady said:
Forget your orignal nk2-file for a moment. Start with a clean mail
profile
and send some messages by typing in the addresses in the To: field. Close
and restart Outlook and start a new message again. Type the first letter
of
an address you have just send an email to; does autosuggest work then?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
Well, if I've copied the original N2K file out of the directory, the
new
profile will create a new N2K file upon sending my first message.

If I leave the original N2K file there, it doesn't see what is in it
but
it
will begin showing new addresses I send messages to - addresses that I
know
weren't in there orignially.



I have no problems sending messages to peoples in my contacts by typing
their first name, for instance, but the auto-complete just doesn't work
for
whatever reason.



:

And does the autosuggest feature works again then?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
Yes, it creates a new .N2K file.



:

You can't restore a NK2-file like that. Do things work correctly
with
a
new
mail profile without overwriting the nk2-file?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
I have a user using Outlook 2003 on an Exchange mail system.
Everything
was
running fine until this morning when his auto-complete stopped
working.

He has a 505kb .N2K file that has his auto-complete information
stored
but
it doesn't seem to be seeing it.


I've restarted his computer. I've removed his mail profile and
then
added
it
back with a different name and renamed the .N2K file accordingly.
I've
turned
off the setting. I've turned it back on. All to no avail.

I've tried renaming it while Outlook was running and I couldn't
because
the
file was in use. Which means Outlook is seeing the file and is
using
it,
but
isn't using it, if that makes sense.


Is there anything I've overlooked or anything else I can try to
get
Outlook
to see this file - a file it was seeing fine through Friday
afternoon
??

Thanks
 
R

Roady [MVP]

No, but you can use Ingressor if you don't want to wait till the cache fills
itself again by daily usage;
http://www.ingressor.com/

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Benjamin M said:
So, there is no way to use the original .N2K file? Can you import it, per
chance?

Thanks for the help.

Roady said:
There you go. As I said; you can't restore a nk2-file like that. Once its
link with Outlook get broken you can't fix it anymore and you'll need to
recreate the mail profile.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Benjamin M said:
Yes


:

Forget your orignal nk2-file for a moment. Start with a clean mail
profile
and send some messages by typing in the addresses in the To: field.
Close
and restart Outlook and start a new message again. Type the first
letter
of
an address you have just send an email to; does autosuggest work then?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
Well, if I've copied the original N2K file out of the directory, the
new
profile will create a new N2K file upon sending my first message.

If I leave the original N2K file there, it doesn't see what is in it
but
it
will begin showing new addresses I send messages to - addresses that
I
know
weren't in there orignially.



I have no problems sending messages to peoples in my contacts by
typing
their first name, for instance, but the auto-complete just doesn't
work
for
whatever reason.



:

And does the autosuggest feature works again then?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
Yes, it creates a new .N2K file.



:

You can't restore a NK2-file like that. Do things work correctly
with
a
new
mail profile without overwriting the nk2-file?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
message
I have a user using Outlook 2003 on an Exchange mail system.
Everything
was
running fine until this morning when his auto-complete stopped
working.

He has a 505kb .N2K file that has his auto-complete
information
stored
but
it doesn't seem to be seeing it.


I've restarted his computer. I've removed his mail profile and
then
added
it
back with a different name and renamed the .N2K file
accordingly.
I've
turned
off the setting. I've turned it back on. All to no avail.

I've tried renaming it while Outlook was running and I
couldn't
because
the
file was in use. Which means Outlook is seeing the file and is
using
it,
but
isn't using it, if that makes sense.


Is there anything I've overlooked or anything else I can try
to
get
Outlook
to see this file - a file it was seeing fine through Friday
afternoon
??

Thanks
 

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