Outlook 2003 - name resolution - cache

[Sean]

I have enabled the option of "suggest names while completing to...fields"
and "Automatic name checking", on our pc's, and was wondering how i can
clear the cache on each pc, as there are many incorrect addresses in the
cache, and entering it correctly and resending the e-mail does not update
the cache to the correct info.

Regards
Sean

 

[Ben M. Schorr - MVP]

If you want to delete the whole collection look for the .NK2 file for that
profile and delete it.

If you just want to delete one or two, start typing an e-mail address that
brings those up in the autosuggest list, then use your arrow keys to
highlight the bad address and press [DELETE] to remove it.

Aloha,

-Ben-
Ben M. Schorr, OneNote-MVP
Roland Schorr & Tower
http://www.rolandschorr.com
Microsoft Outlook FAQ: http://www.factplace.com/outlook.htm

**I apologize but I am unable to respond to direct requests for assistance.
Please post questions and replies here in the newsgroup. Mahalo!

 

[Judy Gleeson]

there are many posts here about the .N2K file here - that's the
autocompletion file.

To clear a couple of entries, type an email that makes the name appear use
the arrow keys to highlight the one you don't want and hit delete.

Judy Gleeson
Acorn Training and Consulting
www.acorntraining.com.au

Everyone - turn on your Advanced Toolbars and learn how to use the Field
Chooser and Group by Box!!