Outlook 2003 not default email handler

[uahardwick]

Let me rephrase that title. Outlook 2003 is the default email handler,
yet it won't respond when I click on a mailto:[email protected]
link. In my start menu (WinXP) the e-mail Icon is an envelope not the
Outlook 2003 icon. If I right click on the start menu > Properties >
Start Menu - Customize; the email option is Microsoft Outlook, not
outlook express.

In Internet Explorer I go to tools > internet options > Programs(tab)
Microsoft Office Outlook is already chosen for email.

In Outlook 2003 I go to Tools > options > other(tab) the checkmark box
next to "Make Outlook the default program for E-mail, Contacts, and
Calendar." is greyed out.

Also note that I am running a small business server 2003 domain with
Outlook 2003 installed as an assigned application through Active
Directory.

How can I really make this program my defalult email handler? Or at
least show the Outlook icon on the start menu.

 

[Roady [MVP]]

It's a Windows setting. You can change the icon on a per shortcut basis or
change the default in Control Panel-> Folder Options-> tab File Types->
URL:MailTo Protocol

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
Let me rephrase that title. Outlook 2003 is the default email handler,
yet it won't respond when I click on a mailto:[email protected]
link. In my start menu (WinXP) the e-mail Icon is an envelope not the
Outlook 2003 icon. If I right click on the start menu > Properties >
Start Menu - Customize; the email option is Microsoft Outlook, not
outlook express.

In Internet Explorer I go to tools > internet options > Programs(tab)
Microsoft Office Outlook is already chosen for email.

In Outlook 2003 I go to Tools > options > other(tab) the checkmark box
next to "Make Outlook the default program for E-mail, Contacts, and
Calendar." is greyed out.

Also note that I am running a small business server 2003 domain with
Outlook 2003 installed as an assigned application through Active
Directory.

How can I really make this program my defalult email handler? Or at
least show the Outlook icon on the start menu.

 

[uahardwick]

Thank you for the reply, I actually installed the service pack 2 for
office 2003 and it resolved the problem for me.