Outlook 2003 not opening ???

C

CJ

Hi,
I have a user that has outlook 2003 installed on her pc.
For some reason, the only time she's able to open it is
when she performs a reboot of her pc or she goes in the
task manager and end the process there.

Once she's in, if she closes it out and tries to get back
in it, the hourglass would appear for a few seconds then
disappear without it opening.

When she reboots her pc and tries to open it, she'll
receive a message saying that it wasn't shut down properly
and that she can go into outlook safe mode to log in (At
this point she can select yes or no). Selecting yes or no
will get you in, but if she closes it, she can't get back
in unless she reboots her pc. I found this article, but it
didn't help:

http://support.microsoft.com/default.aspx?scid=kb;en-
us;298838&Product=out2003

Any ideas? Thanks for your help.

CJ
 
M

Milly Staples [MVP - Outlook]

Does this user have a PDA or Fax software (WinFax being the biggest
offender) installed?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, CJ asked:

| Hi,
| I have a user that has outlook 2003 installed on her pc.
| For some reason, the only time she's able to open it is
| when she performs a reboot of her pc or she goes in the
| task manager and end the process there.
|
| Once she's in, if she closes it out and tries to get back
| in it, the hourglass would appear for a few seconds then
| disappear without it opening.
|
| When she reboots her pc and tries to open it, she'll
| receive a message saying that it wasn't shut down properly
| and that she can go into outlook safe mode to log in (At
| this point she can select yes or no). Selecting yes or no
| will get you in, but if she closes it, she can't get back
| in unless she reboots her pc. I found this article, but it
| didn't help:
|
| http://support.microsoft.com/default.aspx?scid=kb;en-
| us;298838&Product=out2003
|
| Any ideas? Thanks for your help.
|
| CJ
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

OL2003 ignores distribution list when sending 3
New install of Office 2K7 Home/Student won't run except as administrator -- why?? How to fix? 0
Help, Please. Office 2K7 H/S won't run except as administrator -- why?? How to fix? 0
Office 2K7 H/S won't run except as administrator -- why?? How to fix? 0
Office 2003 collapse without any message 0
Outlook 2007 over POP3 - duplicate emails on one ISP connection 0
Calendar Checkboxes Missing and Won't Open 1
Outlook 2003 not opening??? 2

Top