A
a.mcmillan
Hi Group. Is there a knowen issue with Outlook conectivaty over a VPN
when the outlook client has been configured initially on the corporate
network? For example:
I've sales reps who very rarley connect directly to the coroprate Lan,
we are lucky if they are in the office once a year. Recently o've had
to make some changes to the domain they logged onto after a merger.
I've collected all the laptops, done the domain change, logged on as
the sales rep, set up outlook, set up the VPN then to test took it off
the corporate network and dialed into the VPN. In this scenario it
wont let me connect to exchange, i get an error that the exchange
server is unavialble (i can ping it ok and it's in the host files)
To troubleshoot this i set up another laptop, logged in but this time
didnt configure outlook when connected to the corporate network. I
turned the laptop off, took it of our network and pluged it into a
phone line, powerd it back on and logged on using the sales reps
details (used a cached logon as the DC isnt available) connected to
the network using the VPN then configured outlook, this time it
challenged me for the users domain username and password and, when i
put this in, connected.
So as far as i can see you can configure a remote users outlook
account when they are not directly connected to the domain, but not
when they are. So far i have had no luck resolving this issue for the
laptops that i have configured when attached to the corporate network.
Can anyone point me in the right direction here?
when the outlook client has been configured initially on the corporate
network? For example:
I've sales reps who very rarley connect directly to the coroprate Lan,
we are lucky if they are in the office once a year. Recently o've had
to make some changes to the domain they logged onto after a merger.
I've collected all the laptops, done the domain change, logged on as
the sales rep, set up outlook, set up the VPN then to test took it off
the corporate network and dialed into the VPN. In this scenario it
wont let me connect to exchange, i get an error that the exchange
server is unavialble (i can ping it ok and it's in the host files)
To troubleshoot this i set up another laptop, logged in but this time
didnt configure outlook when connected to the corporate network. I
turned the laptop off, took it of our network and pluged it into a
phone line, powerd it back on and logged on using the sales reps
details (used a cached logon as the DC isnt available) connected to
the network using the VPN then configured outlook, this time it
challenged me for the users domain username and password and, when i
put this in, connected.
So as far as i can see you can configure a remote users outlook
account when they are not directly connected to the domain, but not
when they are. So far i have had no luck resolving this issue for the
laptops that i have configured when attached to the corporate network.
Can anyone point me in the right direction here?