C
cainef
Hi,
we have deployed Windows 7 Enterprise x86 and have Outlook 2003 SP3 installed.
We have an issue where users cannot open zip files from within Outlook.
When the user gets the e-mail and double clicks the attachment they are
prompted whether they want to save or open - when they click open nothing
happens, no errors and I'm not seeing any additional activity using process
monitor or process explorer.
If the user clicks save they can save the file.
We have no third party archiving utility installed as we are just using the
native features of explorer, and would like to keep it this way.
We have some users that are using Outlook 2007 who are not experiencing this
issue.
Can any one assist here or confirm whether this is supported under Outlook
2003?
Thanks
we have deployed Windows 7 Enterprise x86 and have Outlook 2003 SP3 installed.
We have an issue where users cannot open zip files from within Outlook.
When the user gets the e-mail and double clicks the attachment they are
prompted whether they want to save or open - when they click open nothing
happens, no errors and I'm not seeing any additional activity using process
monitor or process explorer.
If the user clicks save they can save the file.
We have no third party archiving utility installed as we are just using the
native features of explorer, and would like to keep it this way.
We have some users that are using Outlook 2007 who are not experiencing this
issue.
Can any one assist here or confirm whether this is supported under Outlook
2003?
Thanks