Outlook 2003 opens and then shuts down in a few seconds.

[Stanford LYNX]

Outlook 2003 opens and then shuts down in a few seconds.



I am using a 2.66 GHz machine with 2 GB RAM and MS Windows XP Pro. SP2.

I recently re-installed Windows on a new hard disk and then installed Office
2003 and many other programs. I had had everything in fine working order
before (on the old hard disk) but needed to go to a larger hard disk.



Now, when I try to start Outlook, it opens but closes after just a few
seconds. All the other Office programs work fine. I tried the "detect &
repair"; I tried uninstalling Outlook then re-installing; .Still no good on
Outlook startup. Then I uninstalled all of Office 2003 -then re-installed
it all .with no Outlook function still.



Then I re-installed Windows (in upgrade mode). Nothing I do is getting
Outlook to work for me. I really need to get this program working again; I've
used it for many years-never with this problem. BTW, Outlook Express does
work OK.



***Note--The only thing I can think of now is: during the course of
re-install of the other programs, during one of the restarts, Windows
suddenly asked me to click in as a user. This was out-of-the-ordinary;
usually, for the last few years Windows has opened up without me having to
click on as a user since I'm the ONLY USER. When this occurred I opened the
control panel, and looked under User Settings -there was something else
listed-I don't remember what. Anyway, I was afraid it was some sort of
Spy-ware or something .so I deleted it from the Users Settings. The next
time I rebooted, Windows again started up without asking me to click in as a
user. (I do prefer that, why should I need to click in when I'm the only
user)? I do not know of any program I'm running that requires a separate
user, and would this affect Outlook 2003 anyway?



Please help

Thanks

 

[Stanford LYNX]

[Sorry about all the extra line breaks,where do they come from?]

Outlook 2003 opens and then shuts down in a few seconds.
I am using a 2.66 GHz machine with 2 GB RAM and MS Windows XP Pro. SP2.

I recently re-installed Windows on a new hard disk and then installed
Office
2003 and many other programs. I had had everything in fine working order
before (on the old hard disk) but needed to go to a larger hard disk.
Now, when I try to start Outlook, it opens but closes after just a few
seconds.

All the other Office programs work fine. I tried the "detect &
repair"; I tried uninstalling Outlook then re-installing; .Still no good on
Outlook startup. Then I uninstalled all of Office 2003 -then re-installed
it all .with no Outlook function still. Then I re-installed Windows (in
upgrade mode).
Nothing I do is getting Outlook to work for me. I really need to get this
program
working again; I've used it for many years-never with this problem. BTW,
Outlook Express does
work OK.

***Note--The only thing I can think of now is: during the course of
re-install of the other programs, during one of the restarts, Windows
suddenly asked me to click in as a user. This was out-of-the-ordinary;
usually, for the last few years Windows has opened up without me having to
click on as a user since I'm the ONLY USER. When this occurred I opened
the
control panel, and looked under User Settings -there was something else
listed-I don't remember what. Anyway, I was afraid it was some sort of
Spy-ware or something .so I deleted it from the Users Settings. The next
time I rebooted, Windows again started up without asking me to click in as
a
user. (I do prefer that, why should I need to click in when I'm the only
user)? I do not know of any program I'm running that requires a separate
user, and would this affect Outlook 2003 anyway?

 

[aaronw]

is this machine on a domain? clicking in as a user would means that it
is in a workgroup. How are you connecting to your exchange server?
can you ping it? have you tried blowing away your profile? Can others
login and successfully use outlook on your machine?

 

[Stanford LYNX]

Thanks for your answer mate

This computer is a stand-alone, NO OTHER computer or users have access to
it. I connect to the Internet via a 3mbs cable connection.

No one else can login or in anyway use my machine, unless some malware got
in there (that evades my scans and searches). This is a new clean install
of Windows XP Pro Sp2, and Office 2003. The first program I set-up on the
machine was the Charter Hi-Speed Internet Suite (F-Secure).

I'm not sure what you mean by Exchange Server. My ISP is Charter Cable.

I don't know much about pinging frankly, would I ping my ISP? And why?

This Outlook worked fine for me on the old small drive, connected to the
Internet or Offline both.
Thanks again