L
Lampjefe
Our Exchange Server went down and I lost my messages. All this time my
account was set up to use "Cached Mode" but it did not work. I have followed
the instructions to set up the offline file but I could not select File>Work
Offline as the instructions state because the option did not exist.
I tried creating a new file but was not able to since the Tools>E-mail
Accounts>View or change...>Change>More Settings>Advanced>Offline Folder
Settings would not let me change the path or browse (the button was grayed
out).
I tried a variety of setting changes and ultimately what worked was to purge
the Cached Mode settings and *.ost files:
- Exit Outlook 2003
- Control Panels>Mail
- E-mail Accounts
- View or change...
- Highlight my Exchange account>Change
- De-select "Use Cached Exchange Mode"
- Press the "More Settings..." button
- General tab: select "Manually control connection type", "Choose the
connection type when starting", and "Connect with the network" under the
Default connection type
- Advanced tab: De-select "Use Cached Exchange Mode" and press "Offline
Folder File Settings..." button
- Press "Disable Offline Use)
- OK>OK back to the Exchange Server Settings window then "Next" and finished
the setup.
From the Tools>E-mail Accounts>View or change...>Change>More
Settings>Advanced>Offline Folder Settings window I found the path to the
Outlook.ost file and navigated to it. I had 2 *.ost.old files along with the
active one. I deleted all 3 of them.
I opened Outlook and was not asked what type of connection I wanted so the
settings made a change. I then went to File>Work Offline (it showed up this
time) and selected it. A window popped up asking if i wanted my data stored
for offline use and that an offline file would be created. I selected "Yes"
and a Send/Receive was completed.
I was taken offline and my data was still there! I exited and launced again
and was asked if I wanted to connecto or work offline. I selected offline
and my data was there! It looks like it worked.
I exited and launched again and selected Connect. I reviwed the account
settings and the "Use Cached Exchange Mode" buttons are not selected. I am
leaving them alone since Outlook created the new file by itself and it is
working.
Puzzling but it at least works now.
account was set up to use "Cached Mode" but it did not work. I have followed
the instructions to set up the offline file but I could not select File>Work
Offline as the instructions state because the option did not exist.
I tried creating a new file but was not able to since the Tools>E-mail
Accounts>View or change...>Change>More Settings>Advanced>Offline Folder
Settings would not let me change the path or browse (the button was grayed
out).
I tried a variety of setting changes and ultimately what worked was to purge
the Cached Mode settings and *.ost files:
- Exit Outlook 2003
- Control Panels>Mail
- E-mail Accounts
- View or change...
- Highlight my Exchange account>Change
- De-select "Use Cached Exchange Mode"
- Press the "More Settings..." button
- General tab: select "Manually control connection type", "Choose the
connection type when starting", and "Connect with the network" under the
Default connection type
- Advanced tab: De-select "Use Cached Exchange Mode" and press "Offline
Folder File Settings..." button
- Press "Disable Offline Use)
- OK>OK back to the Exchange Server Settings window then "Next" and finished
the setup.
From the Tools>E-mail Accounts>View or change...>Change>More
Settings>Advanced>Offline Folder Settings window I found the path to the
Outlook.ost file and navigated to it. I had 2 *.ost.old files along with the
active one. I deleted all 3 of them.
I opened Outlook and was not asked what type of connection I wanted so the
settings made a change. I then went to File>Work Offline (it showed up this
time) and selected it. A window popped up asking if i wanted my data stored
for offline use and that an offline file would be created. I selected "Yes"
and a Send/Receive was completed.
I was taken offline and my data was still there! I exited and launced again
and was asked if I wanted to connecto or work offline. I selected offline
and my data was there! It looks like it worked.
I exited and launched again and selected Connect. I reviwed the account
settings and the "Use Cached Exchange Mode" buttons are not selected. I am
leaving them alone since Outlook created the new file by itself and it is
working.
Puzzling but it at least works now.