Outlook 2003 Personal Folder not closed properly

J

JohnH

About every third time I open Outlook 2003, I get a message that says "The
data file 'Personal Folders" was not closed properly. The file is being
checked for problems." I then get the idiotic thermometer and wait four or
five minutes for Outlook to open. I've tried closing Outlook and waiting
several minutes before shutting down my computer but it seems to make no
difference.

Microsoft has, of course, never heard of this problem based on repeated
searches of their support site. Has anyone else encountered this issue and
is there a solution or is this just another typical Windows aggravation? I
am running Vista Home Premium 64 bit but this also happened on my Vista 32
bit machine and on my old XP machine.

Thanks
 
D

DL

Its a well known issue, usually caused by third party addins, eg fax, sync
software, AV intergrated software, DTS to name a few, etc
What addins do you have And what AV is intergrated with outlook?
 
T

Tonessa

I am getting the same problem. Where do I find out where these "add-ins" are
located so that I can disable them. Thanks.
 
B

Brian Tillman [MVP - Outlook]

I am getting the same problem. Where do I find out where these "add-ins"
are
located so that I can disable them.

Tools>Options>Other>Advanced Options>Add-In Manager and COM Add-Ins
 
T

Tonessa

Hi Brian,

I disabled (unchecked) all of those add-ins, etc. and am still getting the
same problem. As a matter of fact today, when downloading messages, Outlook
crashed and then again the problem continued. This I must say is a first.
Any suggestions?

Thanks

Tonessa
 
B

Brian Tillman [MVP - Outlook]

I disabled (unchecked) all of those add-ins, etc. and am still getting the
same problem. As a matter of fact today, when downloading messages,
Outlook
crashed and then again the problem continued. This I must say is a first.
Any suggestions?

Try starting Outlook in safe mode. Click Start>Run. Enter "outlook.exe
/safe" (without the quotes but with the space) in the Open field and click
OK. Does the problem still occur?
 

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