Outlook 2003 post Outlook 2007 beta

[Marcus]

Hi

I was using Outlook 2003 quite happily until I decided to try the 2007beta.
I found that 2007 was slow in rendering emails on my 1.4Ghz laptop, so I
removed it and went back to 2003.

Exported all email to a new PST file, and imported these back into 2003 ok.
Now when I use 2003, it takes about 3 minutes on average from the time I
click on an email for the reading pane to display it. This occurs with plain
text messages as well as HTML and rich text, and messages that do not have
graphics embedded.

I've scoured the registry for clues that point to residual 2007 files that
might be affecting 2003, to no avail.

Has anyone else seen this issue? Even though 2003 and 2007 use the same PST
file format, does the fact that 2007 uses XML techniques affect the way that
mail is displayed?

Regards
Marcus

 

[Roady [MVP]]

From what BETA version did you downgrade?
Why did you use export/import? Any specific reason to do this?
What registry settings did you delete?
Recreated your mail profile already?
http://www.howto-outlook.com/faq/newprofile.htm

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Hi

I was using Outlook 2003 quite happily until I decided to try the 2007beta.
I found that 2007 was slow in rendering emails on my 1.4Ghz laptop, so I
removed it and went back to 2003.

Exported all email to a new PST file, and imported these back into 2003 ok.
Now when I use 2003, it takes about 3 minutes on average from the time I
click on an email for the reading pane to display it. This occurs with
plain
text messages as well as HTML and rich text, and messages that do not have
graphics embedded.

I've scoured the registry for clues that point to residual 2007 files that
might be affecting 2003, to no avail.

Has anyone else seen this issue? Even though 2003 and 2007 use the same PST
file format, does the fact that 2007 uses XML techniques affect the way that
mail is displayed?

Regards
Marcus

 

[Marcus]

Hi Robert

2007 beta was version 12.0.3820.1000.

Used the standard file export on the File menu in 2007 to export the
Personal Folder to a PST storage file. Even though it's claimed that PST
file formats for 2003 and 2007 are the same, I didn't know if the use of XML
by 2007 would have affected things.

I searched for any keys related to Office 12, specifically deleting those
for Outlook. I couldn't tell you which keys exactly.

Started 2003 process by importing the PST file using the same File menu
import command. I then deleted the profile and created a new one, then
imported from the PST storage file into the clean profile (though I've not
attempted to connect the PST file directly). This had no effect, so removed
the profile, removed Outlook (it was after this that I went through the
registry) then re-installed Outlook only (had left the rest of Office
installed). This was the process I'd been through before posting.

Thanks for your feedback
Marcus

 

[Roady [MVP]]

Locate extend.dat and outcmd.dat and rename them to .old. This will reset
the ad-ins registry cache and the toolbars.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Hi Robert

2007 beta was version 12.0.3820.1000.

Used the standard file export on the File menu in 2007 to export the
Personal Folder to a PST storage file. Even though it's claimed that PST
file formats for 2003 and 2007 are the same, I didn't know if the use of XML
by 2007 would have affected things.

I searched for any keys related to Office 12, specifically deleting those
for Outlook. I couldn't tell you which keys exactly.

Started 2003 process by importing the PST file using the same File menu
import command. I then deleted the profile and created a new one, then
imported from the PST storage file into the clean profile (though I've not
attempted to connect the PST file directly). This had no effect, so removed
the profile, removed Outlook (it was after this that I went through the
registry) then re-installed Outlook only (had left the rest of Office
installed). This was the process I'd been through before posting.

Thanks for your feedback
Marcus