Outlook 2003, Printing Calendar Causes Freeze

[John Bigelow]

Hello All,

One of the folks in my office has a recurring problem. When she attempts to
print a calendar from Outlook, her computer freezes.

She is using Outlook 2003 on a computer running Windows XP Pro with SP 2.
The problem occurs with any printer, but does not occur with any other
software, or even when she prints other types of items, such as e-mail
messages, from Outlook.

Do any of y'all have any useful suggestions about how this difficulty might
be corrected, or - failing that - how I might diagnose the problem more
precisely?

I'd be grateful.

JPB

 

[Diane Poremsky [MVP]]

Find and delete outlprnt and see if it works.
See http://www.outlook-tips.net/beginner/filepath.htm if you need help
finding it.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

 

[John Bigelow]

Diane,

My thanks - and my apologies. It turns out I had the wrong information, so
I asked the wrong question. The user in question, doesn't have Outlook 2003,
she has Outlook 2007, which may explain why, when I searched for it, couldn't
find a file anywhere on her computer named "outlprnt."

I will re-post under an appropriate subject heading.

Thank you for your, help, and - again - my apologies for failing to state
the right question.

Sigh.

JPB

Find and delete outlprnt and see if it works.
See http://www.outlook-tips.net/beginner/filepath.htm if you need help
finding it.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

Hello All,

One of the folks in my office has a recurring problem. When she attempts
to
print a calendar from Outlook, her computer freezes.

She is using Outlook 2003 on a computer running Windows XP Pro with SP 2.
The problem occurs with any printer, but does not occur with any other
software, or even when she prints other types of items, such as e-mail
messages, from Outlook.

Do any of y'all have any useful suggestions about how this difficulty
might
be corrected, or - failing that - how I might diagnose the problem more
precisely?

I'd be grateful.

JPB

 

[Diane Poremsky [MVP]]

version doesn't matter - all versions make the file - it's a hidden/system
file and may only exist if you customize a print layout.

See http://www.outlook-tips.net/beginner/filepath.htmfor the location

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

Diane,

My thanks - and my apologies. It turns out I had the wrong information,
so
I asked the wrong question. The user in question, doesn't have Outlook
2003,
she has Outlook 2007, which may explain why, when I searched for it,
couldn't
find a file anywhere on her computer named "outlprnt."

I will re-post under an appropriate subject heading.

Thank you for your, help, and - again - my apologies for failing to state
the right question.

Sigh.

JPB

Find and delete outlprnt and see if it works.
See http://www.outlook-tips.net/beginner/filepath.htm if you need help
finding it.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.

Hello All,

One of the folks in my office has a recurring problem. When she
attempts
to
print a calendar from Outlook, her computer freezes.

She is using Outlook 2003 on a computer running Windows XP Pro with SP
2.
The problem occurs with any printer, but does not occur with any other
software, or even when she prints other types of items, such as e-mail
messages, from Outlook.

Do any of y'all have any useful suggestions about how this difficulty
might
be corrected, or - failing that - how I might diagnose the problem more
precisely?

I'd be grateful.

JPB

 

[John Bigelow]

Diane,

Right you are. This version has one also. I closed Outlook, found the
file, renamed it, restarted Outlook and - at least for the moment - the
printing problem was gone.

So, thank you kindly for your good advice.

version doesn't matter - all versions make the file - it's a hidden/system
file and may only exist if you customize a print layout.

See http://www.outlook-tips.net/beginner/filepath.htmfor the location

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

Diane,

My thanks - and my apologies. It turns out I had the wrong information,
so
I asked the wrong question. The user in question, doesn't have Outlook
2003,
she has Outlook 2007, which may explain why, when I searched for it,
couldn't
find a file anywhere on her computer named "outlprnt."

I will re-post under an appropriate subject heading.

Thank you for your, help, and - again - my apologies for failing to state
the right question.

Sigh.

JPB

Find and delete outlprnt and see if it works.
See http://www.outlook-tips.net/beginner/filepath.htm if you need help
finding it.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


Hello All,

One of the folks in my office has a recurring problem. When she
attempts
to
print a calendar from Outlook, her computer freezes.

She is using Outlook 2003 on a computer running Windows XP Pro with SP
2.
The problem occurs with any printer, but does not occur with any other
software, or even when she prints other types of items, such as e-mail
messages, from Outlook.

Do any of y'all have any useful suggestions about how this difficulty
might
be corrected, or - failing that - how I might diagnose the problem more
precisely?

I'd be grateful.

JPB