(e-mail address removed)
ISSUE:
======
From: "Barrie" <
[email protected]>
Subject: Outlook 2003 problem
Date: Tue, 5 Oct 2004 09:50:24 +0100
Newsgroups: microsoft.public.office.misc
I have created a new profile in Outlook which works fine, however, I can't
close the old profiles, it says, "The operation failed. An object could not
be found", any ideas?
Thanks in anticipation
Barrie
RESOLUTION:
=============
"The operation failed. An object could not be found" error message when you
add an attachment to a recurring meeting in Outlook 2002
View products that this article applies to.
This article was previously published under Q324918
SYMPTOMS
If an Outlook 2002 user updates a single occurrence of a recurring meeting
and adds an attachment, some attendees may receive the following error
message when they try to accept the updated meeting request.
The operation failed. An object could not be found.
RESOLUTION
Service Pack Information
This problem is corrected in Microsoft Office XP Service Pack 3.
To resolve this problem, obtain the latest service pack for Microsoft
Office XP. For additional information, click the following article number
to view the article in the Microsoft Knowledge Base:
307841 How to obtain the latest Office XP Service Pack
Hotfix Information
A supported fix is now available from Microsoft, but it is only intended to
correct the problem described in this article. Only apply it to systems
that are experiencing this specific problem. This fix may receive
additional testing to further ensure product quality. Therefore, if you are
not severely affected by this problem, Microsoft recommends that you wait
for the next Microsoft Office XP service pack that contains this fix.
To resolve this problem immediately, contact Microsoft Product Support
Services to obtain the fix. For a complete list of Microsoft Product
Support Services phone numbers and information about support costs, visit
the following Microsoft Web site:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS
Note In special cases, charges that are ordinarily incurred for support
calls may be canceled if a Microsoft Support Professional determines that a
specific update will resolve your problem. The usual support costs will
apply to additional support questions and issues that do not qualify for
the specific update in question.
You must install Office XP Service Pack 2 (SP2) before you install this
hotfix.
The global version of this hotfix has the file attributes (or later) that
are listed in the following table. The dates and times for these files are
listed in coordinated universal time (UTC). When you view the file
information, it is converted to local time. To find the difference between
UTC and local time, use the Time Zone tab in the Date and Time tool in
Control Panel.
Date Time Size File name
--------------------------------------------
18-Sep-2002 00:18 2,174,808 Outlook.msp
18-Sep-2002 01:42 5,045,088 Outlookff.msp
After the hotfix is installed, the following files will have the listed
attributes or later:
Date Time Version Size File name
-------------------------------------------------------
16-Aug-2002 21:05 10.0.4413.0 346,696 Exsec32.dll
09-Aug-2002 03:22 10.0.4406.0 137,800 Impmail.dll
13-Sep-2002 03:52 10.0.4510.0 539,208 Outlcm.dll
13-Sep-2002 03:52 10.0.4510.0 6,310,472 Outllib.dll
13-Sep-2002 03:52 10.0.4510.0 92,744 Outlmime.dll
13-Sep-2002 03:52 10.0.4510.0 47,688 Outlook.exe
09-Aug-2002 03:22 10.0.4406.0 121,416 Outlph.dll
Scenarios
Important Under certain circumstances, Windows Installer 2.0 is required
before you can apply the Office XP Post-SP2 Client-Side Hotfix. The
following scenarios will help determine if this applies to you.
You used one of the following methods to deploy Office XP:
You used an administrative installation point. For more information, see
"Creating an Administrative Installation Point" at the following Microsoft
Web site:
http://www.microsoft.com/office/ork/xp/one/depb01.htm
You assigned or published Office with IntelliMirror. For more information,
see "Assigning or Publishing Office" at the following Microsoft Web site:
http://www.microsoft.com/office/ork/xp/one/depb09.htm
If you used either of these methods, you may have a problem deploying a
hotfix that was released after Office XP SP2 if all the following
conditions are true:
The organization is using Windows Installer 1.1 (see below)
-and-
The organization deployed Office XP Service Pack 1 (SP1) by using a client
patch. For more information, see "Updating Office by Using Client Updates"
at the following Microsoft Web site:
http://www.microsoft.com/office/ork/xp/journ/Cliupdt.htm
-and-
The organization deployed Office XP SP2 by using a client patch. For more
information, see "Updating Office by Using Client Updates" at the following
Microsoft Web site:
http://www.microsoft.com/office/ork/xp/journ/Cliupdt.htm
If you deployed Office XP by using a CD image, you may have a problem
deploying a hotfix released after Office XP SP2 if all the following
conditions are true:
The organization is using Windows Installer 1.1.
-and-
The organization deployed Office XP SP1 by using a client patch.
-and-
The organization deployed Office XP SP2 by using a client patch.
Note 1: If you have updated your administrative installation point for
Office XP with the administrative version of either Office XP SP1 or Office
XP SP2, you are unlikely to have a problem when you deploy the hotfix. For
more information, see "Administrative Updates" at the following Microsoft
Web site:
http://www.microsoft.com/office/ork/xp/journ/adminup.htm
Note 2: If you are using Windows Installer 2.0, you are unlikely to have a
problem when you deploy the hotfix.
Suggested Steps
If any of the scenarios that were described earlier applies to you, you
must deploy Windows Installer 2.0 on all the computers that need the
hotfix. You can obtain Windows Installer 2.0 in the following ways:
By default, Windows Installer 2.0 is included in Microsoft Windows XP. If
you have deployed Windows XP in your organization, you are unlikely to have
a problem when you deploy the hotfix.
Windows Installer 2.0 is included in Microsoft Windows 2000 Service Pack 3
(SP3). If you have deployed Windows 2000 SP3, you are unlikely to have a
problem when you deploy the hotfix.
Windows Installer 2.0 is available as a redistributable from the Microsoft
Download Center at the following Microsoft Web sites:
Windows Installer Redistributable for Microsoft Windows 95, 98, and Me:
http://www.microsoft.com/downloads/release.asp?releaseid=32831
Windows Installer Redistributable for Microsoft Windows NT 4.0 and 2000:
http://www.microsoft.com/downloads/release.asp?releaseid=32832
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products
that are listed in the "Applies to" section of this article. This problem
was first corrected in Office XP Service Pack 3.
LINKS:
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http://support.microsoft.com/default.aspx?kbid=324918
HTH
This posting is provided "AS IS" with no warranties, and confers no rights.
