Outlook 2003 Reading Pane Problem

[davidj]

I use Outlook 2003 and Windows XP Pro SP3. The "Reading Pane" command in the
menu is greyed out. I've tried Detect & Repair, closing & restarting Outlook,
& rebooting the computer. None of these things worked. I would appreciate
your help in restoring functionality to this menu item. Thank you.

 

[Milly Staples [MVP - Outlook]]

Have you tried using the /cleanviews switch to start Outlook?

start->run->outlook.exe /cleanviews

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, davidj asked:

| I use Outlook 2003 and Windows XP Pro SP3. The "Reading Pane" command
| in the menu is greyed out. I've tried Detect & Repair, closing &
| restarting Outlook, & rebooting the computer. None of these things
| worked. I would appreciate your help in restoring functionality to
| this menu item. Thank you.

 

[davidj]

No, I haven't tried that. In fact, I'm unfamiliar with it. What does this
switch do? Thanks for your help.

 

[davidj]

I just tried the /cleanviews switch. The problem persists. What else can I do
to fix this? Thanks!