Outlook 2003 rules problem on SBS 2003 server

[sharptechsolutions]

About a month ago I lost the ability to create any new rules from
client PCs running Outlook 2003, where a name from the global address
list is being used. All the existing rules with GAL addresses work
fine, and I am not getting any error messages, they simply do not
work. All the computers are up to date, including the server.

All the rules are of this variety: When message arrives from XYZ,
file in folder ABC. Where the person who is XYZ is in the global
address list. I am running the IMF filter.

I did find the foillowing article which outlines my probem, however
the solution does not fix it:

KB 896619: http://support.microsoft.com/kb/896619/en-us


Any suggestions would be great.

Thanks

Jim King
IT Administrator
SharpTech Solutions