Outlook 2003 Security Updates

[Dspiers]

I cannot install the following updates for my Outlook 2003. I received the
update norification last week but they fail. The security updates I am trying
to install is KB917151 and KB914455. Every time I try to install these
updates they fail and I have even reinstalled Outlook and still cannot
complete the updates. I have also tried just doing 1 update at a time and
this makes no difference.

Can someone please help me with this?

 

[Vince Averello [MVP-Outlook]]

If you download the file from MS to your local machine and run it, does an
error message popup?

 

[Dspiers]

Hi Vince

When I download either one of these update, when they are trying to
download, I get a message that they "failed". I have tried updating from the
icon that is displayed on my taskbar, I have tried downloading by opening
Outlook 2003 and doing a scan for updates, and I have gone to Microsoft and
tried to download and neither one of them will install. I have also
uninstalled and reinstall Outlook 2003 and this did not help. I have not had
any problems with downloads for Outlook before until I get these two most
recent downloads.

 

[Vince Averello [MVP-Outlook]]

Don't download the patch through WindowsUpdate or MicrosoftUpdate. Just
download the EXE from MS's site. Run one and see what happens.

 

[Dspiers]

I have gone to Microsoft.Com and tried to download the updates from there and
they still fail. I have tried just downloading one at a time and they still
fail. Since I have not been able to download the updates I am still getting
the icon on my taskbar that they need to be installed but have been
unsuccessful in installing them. I don't know what else to do.