Outlook 2003 send problem caused by MS VBA addin

[Nick Payne]

I have had a long standing problem with SMTP mail in Outlook 2003 where if I
have a mail item sitting in my outbox, and I make the outbox the current
folder, then the display font in which the mail item appears changes from
italicized to normal and the item does not get sent when I do a
Send/Receive. To send the item I have to move it to the drafts folder, open
it from there, click on the Send button, and then do a Send/Receive without
looking in the outbox.

Today I did some experimenting with removing and replacing the registry keys
for the addins listed under
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins and
HKEY_CURRENT_USER\Software\Microsoft\Office\Outlook\Addins, and I have found
that I only have to delete the registry key for
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins\Microsoft.VbaAddinForOutlook.1
to get rid of the problem. I tried this on two machines and it fixed the
problem on both. The only other Outlook addins listed in the registry were
PDFMOutlook.PDFMOutlook and SmartWhoisMsoLib.SmartWhoisMso under HKLM, and
Microsoft.OutlookBackup.1 under HKCU.

So it seems that it's Microsoft's own addin that is causing the screwup.
Both machines are running WinXP SP2 and Office 2003 SP1 with current
security patches.

Nick Payne

 

[Sue Mosher [MVP-Outlook]]

The VBA add-in by itself would not cause this problem but VBA code could. Did you check to see if any VBA code might be running?

You might also want to check for otheradd.-ins (not COM add-ins) in Tools | Options | Other |Advanced Options | Add-in Manager.