B
Bob
I have several users who have lost their shortcuts in Outlook 2003. They
have created shortcuts and groups, and they stay for a while (sometimes
several months), but at some point when they start Outlook the shortcuts and
groups are gone. I also have many other users who use shortcuts and haven't
had the problem. I've set up some utilities to back up and restore the xml
file that stores the shortcuts, but I'd really like to figure out why they
are disappearing. Any ideas?
have created shortcuts and groups, and they stay for a while (sometimes
several months), but at some point when they start Outlook the shortcuts and
groups are gone. I also have many other users who use shortcuts and haven't
had the problem. I've set up some utilities to back up and restore the xml
file that stores the shortcuts, but I'd really like to figure out why they
are disappearing. Any ideas?