outlook 2003 - Show total number of items is wrong

[Jack-PEC]

outlook 2003 inbox. Reports that there are 6 messages in the inbox, but in
reality there is only 1 that I can see. No filters are in use & is set to
display total number of items.
Suggestions on how to fix this?

 

[Diane Poremsky [MVP]]

What OS? Where do you see it? On the Inbox name or in the status bar?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
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[Jack-PEC]

windows xp pro

It displays next the to inbox folder, green color.

Switching to 'show total of unread messages' show the correct total.

What OS? Where do you see it? On the Inbox name or in the status bar?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

outlook 2003 inbox. Reports that there are 6 messages in the inbox, but
in
reality there is only 1 that I can see. No filters are in use & is set to
display total number of items.
Suggestions on how to fix this?

 

[Diane Poremsky [MVP]]

The green number in brackets [x] means it's the total # in the folder. in
bold black parens (x) is unread. Are you using a view that hides unread
messages? Did you reset the view?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

windows xp pro

It displays next the to inbox folder, green color.

Switching to 'show total of unread messages' show the correct total.

What OS? Where do you see it? On the Inbox name or in the status bar?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.

outlook 2003 inbox. Reports that there are 6 messages in the inbox,
but
in
reality there is only 1 that I can see. No filters are in use & is set
to
display total number of items.
Suggestions on how to fix this?

 

[Jack-PEC]

As far as I can tell, no view filters are in use. When looking @ view
options, I see All fields, no grouping, sort descending, filter off.

The green number in brackets [x] means it's the total # in the folder. in
bold black parens (x) is unread. Are you using a view that hides unread
messages? Did you reset the view?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

windows xp pro

It displays next the to inbox folder, green color.

Switching to 'show total of unread messages' show the correct total.

What OS? Where do you see it? On the Inbox name or in the status bar?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


outlook 2003 inbox. Reports that there are 6 messages in the inbox,
but
in
reality there is only 1 that I can see. No filters are in use & is set
to
display total number of items.
Suggestions on how to fix this?