James said:
The CEO of my company wants to know why his email signature sometimes looks
different when he replies to emails. Sometimes it is double spaced and
sometimes it is not. I'm pretty sure it is related to the font, but why
would the font of his signature change based on the email he is repling to.
It seems to have something to do with the format of the mail he is repling
to. Is this an HTML vs. plain test issue? Thanks.
I experienced the same frustration with replying to emails in which the
fonts of my signature did not show up properly. My fonts would always take
on the characteristics of the reply message's fonts. So when I receive a
message that uses Times New Roman 14pt, my reply email signature suddenly
becomes hideously large, and is Times New Roman 14pt as well. And if that
message happens to be doubled space, my signature is double spaced too!
I've since figured out it's a 'Styles and Formatting' issue in MS Word, that
is if your Outlook uses MS Word as your email editor.
If your fonts are set to "Normal" + whatever font formatting you've applied,
ie. Normal+Arial+9pt., it's the "Normal" that is the culprit. "Normal" is
the default font exclusive to each MS Word user and their settings. Someone
can have their default font be Times New Roman, while someone else's is set
to Calibri, etc. Essentially, one user's "Normal" isn't the same as another
user's "Normal." Thus, when you reply to an email, your signature will take
on the fonts associated with that replied message's "Normal" setting.
The trick then is to create a signature in which your fonts are not based on
"Normal." Create a new font style. In my case, I created a style called,
"Signature Arial". So now, whenever I reply to messages, my signature's
fonts always remain Arial along with whatever other settings I've attributed
to that style, like colour, font size, and line spacing. It no longer takes
on the fonts of the reply message.
