Outlook 2003(SP2) -email from Safe Sender put in Junk E-Mail folde

[Mike]

I have seen plenty of posts on this topic(searching w/ Google), but have not
seen a fix. Does anybody know why Outlook 2003(SP2) would treat an email as
Junk, even though the sender (or their domain) is listed in Outlook's Safe
Sender List?

I have an entry in my Safe Senders list for an entire domain (e.g.
@domain.com), yet sometimes messages from someone @domain.com do end up in
the Junk E-Mail folder...

I do not have any rules defined that move messages to the Junk folder.

TIA

 

[Filcro]

Mike, I've been up all night trying to figure this out. I've done everything
but uninstall Outlook as we have 10's of thousands of files that need to be
routed each week.

One thing positive!! It has made our comapny think twice about Outlook as a
"solid" piece of software. Outlook is 95% of the reason we use Office &
Windows. My boss is now nervous and wants us to look at other solutions for
the company e-mail.

Like you I've spent hours reading and nothing works but the search results
on GOOGLE are growing each day. More and More people are having this trouble.

Makes you wonder if desktop software is a dying breed. "Too many cooks
spoil the broth."

PLEASE post here if you get a fix from anyone.
1. Did Detect & Repair
2. Defrag
3. Registry Check
4. Spyware Check
5. Virus Check
6. Turned off all other software
7. Deleted all cookies
8. Rewrote all the rules
9. Deleted all rules written since issue
10. Set Outlook to NO AUTOMATIC FILTERING
11. Noticed that you must go into each folder "Inbox" "Junk Mail" and run
rules. Some work and some don't. In some cases you must add word(s) or
phrases to get things to work on a manual basis.
12. I've also stood on one leg while singing and patting my head

Tony

 

[Mike]

There might be some hope for my situation: I rechecked all my rules and
discovered one that did move incoming messages to the Junk E-Mail folder if
certain words were found (e.g. "cialis ", "rx"). Originally I checked for
the word "cialis", without a space at the end. Well, someone whose title was
SpeCIALISt was getting moved to my Junk e-mail folder So I added the
space to make it "cialis ". But I had other words that may have triggered
this rule on legitimate emails from people in my Safe Sender's List - so I
just now delted this rule. I'll let Outlook's junk mail system weed out this
type of spam. I think the rule was created back in my Outlook 2000 days when
Microsoft's junk mail filtering was not very mature...

From now on I will not create any rules that move an item to the built-in
Junk E-Mail folder. Instead I created a "Rule-triggered Junk E-Mails"
folder. That way I can be sure that if an item ends up in the built-in Junk
E-Mail folder - I know Outlook's junk mail filtering system put it there -
not one of my rules...

Hope this helps someone...

 

[Brian Tillman]

I have seen plenty of posts on this topic(searching w/ Google), but
have not seen a fix. Does anybody know why Outlook 2003(SP2) would
treat an email as Junk, even though the sender (or their domain) is
listed in Outlook's Safe Sender List?

I have an entry in my Safe Senders list for an entire domain (e.g.
@domain.com), yet sometimes messages from someone @domain.com do end
up in the Junk E-Mail folder...

If a domain is in your Safe Senders list, it SHOULD be ignored by the junk
mail filter. Perhaps regenerating the junk mail rule would be of help.
http://www.outlook-tips.net/howto/fix_junk.htm

 

[Mike]

See my 2nd posting...

If a domain is in your Safe Senders list, it SHOULD be ignored by the junk
mail filter. Perhaps regenerating the junk mail rule would be of help.
http://www.outlook-tips.net/howto/fix_junk.htm