You can start by opening any Office Program (Word is fine) and select the
option to repair your installation. Help->Detect and Repair. Check the
option to restore shortcuts.
If that does not work, try running scanpst.exe against your .pst flie (it is
a hidden file)
If none of the above work, try creating a new mail profile - Control
Panel->Mail Icon->Profiles->New. Do not copy your old one. Configure it to
connect to your current active .pst file.
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact.
How to ask a question:
http://support.microsoft.com/KB/555375
After furious head scratching, runci asked:
| "Milly Staples [MVP - Outlook]" wrote:
|
|| So what troubleshooting have you already done? Don't want to repeat
|| any
|| steps you have done so far.
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact.
|| How to ask a question:
http://support.microsoft.com/KB/555375
||
||
|| After furious head scratching, runci asked:
||
||| first of all when clicking on the desktop shortcut it says unable to
||| open due to installation problem please restart outlook if persists
||| .. reload
|||
||| then if i go to the original program it opens and once its open it
||| says outlook has stopped working microsoft will tell you what he
||| problem is and then it shuts down
|||
||| i havent had a prob up til now
||
||
|| i havent really done anything but delete the shortcut and re did it
|| incase it was a shortcut prob
