Outlook 2003 - The folder you have selected is not a subfolder of the default store

T

Toni

Upgraded from Office 2002 to Office 2003.

When sending some email messages, I sometimes want the Sent message to be stored in a
different folder. But under "message options", when I select a folder under "Save sent
messages to", I get this strange popup message:

"The folder you have selected is not a subfolder of the default store. To select a
different folder, click O.K."

A web search just comes up with this solution for Outlook 2000:
http://support.microsoft.com/kb/260099
but that doesn't really solve the problem.

This was just a minor inconvenience, but it is becoming more and more irritating during
the day.

Can anyone tell me a solution to this so I can save my sent email messages where I want?

Thanks!!!
 
B

Brian Tillman [MVP-Outlook]

Upgraded from Office 2002 to Office 2003.

When sending some email messages, I sometimes want the Sent message to be
stored in a different folder. But under "message options", when I select a
folder under "Save sent messages to", I get this strange popup message:

"The folder you have selected is not a subfolder of the default store. To
select a different folder, click O.K."

A web search just comes up with this solution for Outlook 2000:
http://support.microsoft.com/kb/260099
but that doesn't really solve the problem.

For Outlook 2003 and earlier, the Sent Items folder must be in your default
data store, just like the error says. If you create a rule that works on
outgoing messages you can store it in another PST.
 
B

Brian Tillman [MVP-Outlook]

What exactly does "default data store" mean? Is that a folder, or a PST
file?

In Outlook click Tools>E-mail Accounts>Next. Examine the "Deliver new e-mail
to the following location" drop-down at the lower left. That's your default
data store. It can be a PST, an Exchange mailbox, or a Hotmail/MSN/Live
mailbox.
 

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