Outlook 2003 to 2007 change

[J Bisflik]

Hi,

I have a user who in Outlook 2003, could select a recipient for an
email and once the name had been 'checked', she could right click on
the name and see information from active directory, ie, their phone
numbers. Since the move to 2007, she can no longer do this. Anyone
know how to get this feature back?

Thanks!

 

[Milly Staples [MVP - Outlook]]

What happens when she tries? From where is this user right clicking on the email recipient name?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, J Bisflik asked:

| Hi,
|
| I have a user who in Outlook 2003, could select a recipient for an
| email and once the name had been 'checked', she could right click on
| the name and see information from active directory, ie, their phone
| numbers. Since the move to 2007, she can no longer do this. Anyone
| know how to get this feature back?
|
| Thanks!

 

[J Bisflik]

What happens when she tries? From where is this user right clicking on the email recipient name?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, JBisflikasked:

| Hi,
|
| I have a user who in Outlook 2003, could select a recipient for an
| email and once the name had been 'checked', she could right click on
| the name and see information from active directory, ie, their phone
| numbers. Since the move to 2007, she can no longer do this. Anyone
| know how to get this feature back?
|
| Thanks!

She sees some of of the recipient information, email address, username
etc. But she claims she used to have options to call the user at
their phone number(s) etc.