Outlook 2003 Tool Bar Greyed Out

[chris_bridges]

Using Outlook 2003 - Connected to Exchange 2007 - Using Cached Exchnage Mode.
Windows XP SP2

The tool bar to create "new" email messages along with the "options" menu is
greyed out.

-Removed Chapura (Palm Outlook Sync Software) Rebooted
-Removed BCM for Office 2003
- Launch Outlook in safe mode outlook.exe /safe
- Disabled Norton Internet Security

No Luck

All Mighty MVPs !!! Any suggestions before removing Outlook and reInstalling?

 

[Milly Staples [MVP - Outlook]]

What happens if you turn off Cached Exchange Mode?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, chris_bridges asked:

| Using Outlook 2003 - Connected to Exchange 2007 - Using Cached
| Exchnage Mode. Windows XP SP2
|
| The tool bar to create "new" email messages along with the "options"
| menu is greyed out.
|
| -Removed Chapura (Palm Outlook Sync Software) Rebooted
| -Removed BCM for Office 2003
| - Launch Outlook in safe mode outlook.exe /safe
| - Disabled Norton Internet Security
|
| No Luck
|
| All Mighty MVPs !!! Any suggestions before removing Outlook and
| reInstalling?

 

[chris_bridges]

Thank you for the reply.

I did not have a chance to remove Cached Exchange Mode. My user installed
Outlook 2007, solving the problem.

Note: Once i could get into the Trust Center. He did have Norton AV / iTunes
/ Google Desktop Plugins