Outlook 2003 & Trend Micro Anti-Spam/PC-illin Problem?

[KGlennC]

Lately, my Outlook has not been behaving. Two problems:

1. When I click on an e-mail in the Preview pane, it often takes 2-3 seconds
for the e-mail to be displayed. (Sometimes, it's almost instant, but not that
often.)

2. When I delete an e-mail, it often takes 2-3 seconds for the e-mail to be
deleted and moved to the Deleted Items folder. (Again, it's instant
sometimes.)

In both instances, the hard drive lights up, signalling access of the hard
drive.

I believe I heard that PC-illin is RAM-intensive.

Any ideas?

Do I really need to run the Anti-Spam program along with Outlook 2003 SP3?

Thanks.


Software:
Outlook 2003 SP3
Trend Micro Anti-Spam (3.55.0.1051)
Trend Micro PC-illin Internet Security 2007 (15.00.1454)

 

[Brian Tillman]

Lately, my Outlook has not been behaving. Two problems:

1. When I click on an e-mail in the Preview pane, it often takes 2-3
seconds for the e-mail to be displayed. (Sometimes, it's almost
instant, but not that often.)

2. When I delete an e-mail, it often takes 2-3 seconds for the e-mail
to be deleted and moved to the Deleted Items folder. (Again, it's
instant sometimes.)

In both instances, the hard drive lights up, signalling access of the
hard drive.

I believe I heard that PC-illin is RAM-intensive.

Any ideas?

Do I really need to run the Anti-Spam program along with Outlook 2003
SP3?

Uninstall PC-illin and reinstall it without any mail scanning feature. You
will still be just as protected.

You can eliminate the antispam tool and see if Outlook's built-in Junk
E-mail filter is sufficient. My opinion is that a server-side spam filter
is a better choice than a client-side filter.

 

[KGlennC]

Brain, I removed the Trend Micro Anti-Spam part of PC-illin... no apparent
change in behavior of e-mail. My next step is look in Knowledge Base, plus
doing more searches on the posts in this discussion group.

I'm reluctant to disable the Incoming Scan of e-mails at this time. I may
try that if I get desperate.

 

[Brian Tillman]

I'm reluctant to disable the Incoming Scan of e-mails at this time. I
may try that if I get desperate.

Why are you reluctant? It doesn't add any level of protection, as long as
you continue to run the on-access scanner.

 

[KGlennC]

I went ahead and disabled Incoming and Outgoing Scan... so far, no unforeseen
problems.

Thanks.

Now, if I could just figure out why the delay in viewing and deleting
e-mails. The *.pst file is ~886K and the outcmd.dat file is only ~13K.