Outlook 2003 upgrade from 2002 dial-up issues

[Richard Cross]

I recently upgraded from Outlook 2002 to Outlook 2003. I
used to be able to dial up to my office Exchange 5.5
server and get my email. Now when I dial up, I connect
successfully, but am unable to retrieve my email. I get
the following error:

Task 'Microsoft Exchange Server - Sending and Receiving'
reported error (0x8004011D) : 'The server is not
available. Contact your administrator if this condition
persists.'

Like I said, this used to work, but now after the upgrade
it does not. I called Microsoft and because it is
connecting to Exchange Server they wanted $245.00 just to
talk with a support person. I can't spring for that and
if I can't get this fixed then I just wasted my money as
I need remote dial up access. Any help would be greatly
appreciated!
Thank you,
Rich

 

[Milly Staples [MVP - Outlook]]

Have you talked to your Office Mail Admin?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Richard Cross
asked:

| I recently upgraded from Outlook 2002 to Outlook 2003. I
| used to be able to dial up to my office Exchange 5.5
| server and get my email. Now when I dial up, I connect
| successfully, but am unable to retrieve my email. I get
| the following error:
|
| Task 'Microsoft Exchange Server - Sending and Receiving'
| reported error (0x8004011D) : 'The server is not
| available. Contact your administrator if this condition
| persists.'
|
| Like I said, this used to work, but now after the upgrade
| it does not. I called Microsoft and because it is
| connecting to Exchange Server they wanted $245.00 just to
| talk with a support person. I can't spring for that and
| if I can't get this fixed then I just wasted my money as
| I need remote dial up access. Any help would be greatly
| appreciated!
| Thank you,
| Rich

 

[Richard Cross]

Yes, I did after I couldn't find an answer for it
myself. They have not made any changes to the server
setup in months. This did work right before I upgraded
and not right after I upgraded. I've checked all my
settings and they seem correct. Any other ideas?
Thanks,
Rich