Outlook 2003 Video Message Add-In

[guruuno]

I have Office 2003 and installed the Outlook 2003 Add-in for Video Email. It works fine on my laptop, but I have an issue with the add-in on my desktop

I can generate the video, but when I say either save or send, it wants to convert the AVI generated file to a WMV file (which I'm assuming is the normal function of the program), and then complains with an error that the conversion cannot continue and promptly exits. It works fine on the laptop

I tried reinstalling DirectX9, Windows Media Player9 and have IE6 (also Windows XP), no luck. Also reinstalled some Codecs, no luck

Cross posting because of no reply in ADD-INS GROU

Any ideas what may be occuring

 

[Guest]

I have the same problem, but the oppisite, it wont work
on my laptop,

have you found out any info on this problem.

-----Original Message-----
I have Office 2003 and installed the Outlook 2003 Add-in

for Video Email. It works fine on my laptop, but I have
an issue with the add-in on my desktop.

I can generate the video, but when I say either save or

send, it wants to convert the AVI generated file to a
WMV file (which I'm assuming is the normal function of
the program), and then complains with an error that the
conversion cannot continue and promptly exits. It works
fine on the laptop.

I tried reinstalling DirectX9, Windows Media Player9 and

have IE6 (also Windows XP), no luck. Also reinstalled
some Codecs, no luck.