Outlook 2003 Weird Happening...

D

Deb

Something goofy is going on with my Outlook 2003. Never happened before
until this morning.

Whenever I attempt to create a new contact or update an existing one, I
have a problem. When I try to enter a phone number of any kind - home,
mobile, fax, whatever - I normally type in the first number, say the office
number. Then I TAB to get to the next entry area to type in the fax or
whatever number. Usually works fine.

Now, for some reason, WHENEVER I hit the TAB KEY, a window pops up. In the
title bar it reads "Location Information" and goes on to inform me that
before I "make any phone or modem connections Windows needs the following
information about your current location." with entry boxes for the
country/region I am in, area code, carrier code etc. ??

I click the CANCEL key because this is NOT what I'm trying to do, and
another window pops up which reads " Windows needs telephone information
about the location from which you will be dialing. If you cancel etc. etc "
so I click on YES to cancel.

Then it won't cancel. Another window keeps popping up every time I click
cancel and whatever this process is, it won't cancel.

I end up End Tasking out of Outlook and it shuts down and I have to start it
again, only to have it repeat this same process all over again every time I
hit the TAB key when either creating a new contact and making entries in the
phone number areas or trying to update an existing contact phone number(s).

This never happened before until today. I am NOT trying to make a phone or
modem connection. I'm simply trying to update a contact phone number or
create a new one and enter phone numbers, going from field to field using the
TAB key.

I've tried entering the phone number info I need to and NOT hit the tab key,
just click in the field and it happens then too - every time I try to enter a
phone number then move on to enter another phone number. But it seems to me
this shouldn't be a problem either way. Whether I click into the field to
ente info or tab to it.

I have broadband if that matters. Running Windows XP Home SP2.

Anyone have any idea what is going on here?

Thanks for any help!
 
M

Milly Staples [MVP - Outlook]

Calm down, just put in the information it is requesting. Outlook needs the
location information to correctly auto-format your telephone numbers and
country.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, Deb asked:

| Something goofy is going on with my Outlook 2003. Never happened
| before until this morning.
|
| Whenever I attempt to create a new contact or update an existing one,
| I have a problem. When I try to enter a phone number of any kind -
| home, mobile, fax, whatever - I normally type in the first number,
| say the office number. Then I TAB to get to the next entry area to
| type in the fax or whatever number. Usually works fine.
|
| Now, for some reason, WHENEVER I hit the TAB KEY, a window pops up.
| In the title bar it reads "Location Information" and goes on to
| inform me that before I "make any phone or modem connections Windows
| needs the following information about your current location." with
| entry boxes for the country/region I am in, area code, carrier code
| etc. ??
|
| I click the CANCEL key because this is NOT what I'm trying to do, and
| another window pops up which reads " Windows needs telephone
| information about the location from which you will be dialing. If
| you cancel etc. etc " so I click on YES to cancel.
|
| Then it won't cancel. Another window keeps popping up every time I
| click cancel and whatever this process is, it won't cancel.
|
| I end up End Tasking out of Outlook and it shuts down and I have to
| start it again, only to have it repeat this same process all over
| again every time I hit the TAB key when either creating a new contact
| and making entries in the phone number areas or trying to update an
| existing contact phone number(s).
|
| This never happened before until today. I am NOT trying to make a
| phone or modem connection. I'm simply trying to update a contact
| phone number or create a new one and enter phone numbers, going from
| field to field using the TAB key.
|
| I've tried entering the phone number info I need to and NOT hit the
| tab key, just click in the field and it happens then too - every time
| I try to enter a phone number then move on to enter another phone
| number. But it seems to me this shouldn't be a problem either way.
| Whether I click into the field to ente info or tab to it.
|
| I have broadband if that matters. Running Windows XP Home SP2.
|
| Anyone have any idea what is going on here?
|
| Thanks for any help!
 
D

Deb

Actually, I am calm! If I got upset every time I didn't understand something
or something weird happened on my computer since using them starting in 1981,
I'd be a wreck!

I often check the help file and other resources throughly before posting to
any support forum. I simply couldn't figure out why this was happening when
it didn't happen the day before but did the day after. I've been using
Outlook for a number of years and didn't recall the necessity of doing this
previously. When I upgrade, I just restore my .pst file to the new version
and never had this happen before when trying to update an existing contact or
add a new one. I did what you advised and it's all better now.

I appreciate your reply very much and thank you for your time.

Deb

Milly Staples said:
Calm down, just put in the information it is requesting. Outlook needs the
location information to correctly auto-format your telephone numbers and
country.

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, Deb asked:

| Something goofy is going on with my Outlook 2003. Never happened
| before until this morning.
|
| Whenever I attempt to create a new contact or update an existing one,
| I have a problem. When I try to enter a phone number of any kind -
| home, mobile, fax, whatever - I normally type in the first number,
| say the office number. Then I TAB to get to the next entry area to
| type in the fax or whatever number. Usually works fine.
|
| Now, for some reason, WHENEVER I hit the TAB KEY, a window pops up.
| In the title bar it reads "Location Information" and goes on to
| inform me that before I "make any phone or modem connections Windows
| needs the following information about your current location." with
| entry boxes for the country/region I am in, area code, carrier code
| etc. ??
|
| I click the CANCEL key because this is NOT what I'm trying to do, and
| another window pops up which reads " Windows needs telephone
| information about the location from which you will be dialing. If
| you cancel etc. etc " so I click on YES to cancel.
|
| Then it won't cancel. Another window keeps popping up every time I
| click cancel and whatever this process is, it won't cancel.
|
| I end up End Tasking out of Outlook and it shuts down and I have to
| start it again, only to have it repeat this same process all over
| again every time I hit the TAB key when either creating a new contact
| and making entries in the phone number areas or trying to update an
| existing contact phone number(s).
|
| This never happened before until today. I am NOT trying to make a
| phone or modem connection. I'm simply trying to update a contact
| phone number or create a new one and enter phone numbers, going from
| field to field using the TAB key.
|
| I've tried entering the phone number info I need to and NOT hit the
| tab key, just click in the field and it happens then too - every time
| I try to enter a phone number then move on to enter another phone
| number. But it seems to me this shouldn't be a problem either way.
| Whether I click into the field to ente info or tab to it.
|
| I have broadband if that matters. Running Windows XP Home SP2.
|
| Anyone have any idea what is going on here?
|
| Thanks for any help!
 

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