Outlook 2003 - Will not send 'new' message

[Gil]

Outlook will send 'reply' and 'forward' messages; but, will not send 'new'
messages'. Here are the log entries when trying to send through mail server
'gvec.net':

2008.11.06 08:45:36 SMTP (mail.gvec.net): Finding host
2008.11.06 08:45:36 SMTP (mail.gvec.net): Connected to host
2008.11.06 08:45:36 SMTP (mail.gvec.net): <rx> 220 gvec.net modusMail ESMTP
Receiver Version 4.5.654.13 Ready
2008.11.06 08:45:36 SMTP (mail.gvec.net): [tx] EHLO D3S4Y6G12008
2008.11.06 08:45:36 SMTP (mail.gvec.net): <rx> 250-gvec.net
2008.11.06 08:45:36 SMTP (mail.gvec.net): <rx> 250-SIZE 0
2008.11.06 08:45:36 SMTP (mail.gvec.net): <rx> 250-ETRN
2008.11.06 08:45:36 SMTP (mail.gvec.net): <rx> 250-STARTTLS
2008.11.06 08:45:36 SMTP (mail.gvec.net): <rx> 250-ENHANCEDSTATUSCODES
2008.11.06 08:45:36 SMTP (mail.gvec.net): <rx> 250-X-IMS 5 -1
2008.11.06 08:45:36 SMTP (mail.gvec.net): <rx> 250-DSN
2008.11.06 08:45:36 SMTP (mail.gvec.net): <rx> 250-VRFY
2008.11.06 08:45:36 SMTP (mail.gvec.net): <rx> 250-AUTH LOGIN NTLM SCRAM-MD5
CRAM-MD5
2008.11.06 08:45:36 SMTP (mail.gvec.net): <rx> 250-AUTH=LOGIN
2008.11.06 08:45:36 SMTP (mail.gvec.net): <rx> 250 8BITMIME
2008.11.06 08:45:36 SMTP (mail.gvec.net): Authorized to host
2008.11.06 08:45:36 SMTP (mail.gvec.net): Connected to host
2008.11.06 08:45:36 SMTP (mail.gvec.net): [tx] MAIL FROM: <*****>
2008.11.06 08:45:36 SMTP (mail.gvec.net): <rx> 250 2.0.0 ***** OK
2008.11.06 08:45:36 SMTP (mail.gvec.net): [tx] RCPT TO: <*****>
2008.11.06 08:45:36 SMTP (mail.gvec.net): <rx> 250 2.0.0 ***** OK
2008.11.06 08:45:36 SMTP (mail.gvec.net): [tx] DATA
2008.11.06 08:45:36 SMTP (mail.gvec.net): <rx> 354 Ready for data
2008.11.06 08:45:36 SMTP (mail.gvec.net): [tx]
..
2008.11.06 08:45:37 SMTP (mail.gvec.net): <rx> 250 2.0.0 Message received OK
[[email protected]]
2008.11.06 08:45:37 SMTP (mail.gvec.net): End execution
2008.11.06 08:45:37 pop.texas.net: ReportStatus: RSF_COMPLETED, hr =
0x00000000
2008.11.06 08:45:37 pop.texas.net: Synch operation completed

Thanks,

Gil Merkle

 

[Brian Tillman [MVP - Outlook]]

Outlook will send 'reply' and 'forward' messages; but, will not send 'new'
messages'. Here are the log entries when trying to send through mail
server
'gvec.net': ....snip...
2008.11.06 08:45:37 SMTP (mail.gvec.net): <rx> 250 2.0.0 Message received
OK

This last entry proves that Outlook did send the message and that the server
named mail.gvec.net accepted that message and it's now the responsibility of
that server for forward the message on to the recipient. Outlook is working
correctly. Your server is not and you should be showing this proof to the
people to manage the server.

 

[Gil]

This last entry proves that Outlook did send the message and that the server
named mail.gvec.net accepted that message and it's now the responsibility of
that server for forward the message on to the recipient. Outlook is working
correctly. Your server is not and you should be showing this proof to the
people to manage the server.

2008.11.06 08:45:36 SMTP (mail.gvec.net): [tx]
..

The above log line is the one that should show the sent message; but, it has
only a CR and '.' On other successful sends, that log line showed something
like
'[tx] data CR LF'

Thanks for the feedback.

Gil

 

[Brian Tillman [MVP - Outlook]]

The above log line is the one that should show the sent message; but, it
has
only a CR and '.' On other successful sends, that log line showed
something
like
'[tx] data CR LF'

The log file never contains the message text. A period on a line by itself
means "end of message". Your PC was telling the server that it was done
transmitting the message and the server was saying "OK, I got it." The DATA
command shows quite clearly in the log. Here it is:

2008.11.06 08:45:36 SMTP (mail.gvec.net): [tx] MAIL FROM: <*****>
2008.11.06 08:45:36 SMTP (mail.gvec.net): <rx> 250 2.0.0 ***** OK
2008.11.06 08:45:36 SMTP (mail.gvec.net): [tx] RCPT TO: <*****>
2008.11.06 08:45:36 SMTP (mail.gvec.net): <rx> 250 2.0.0 ***** OK
2008.11.06 08:45:36 SMTP (mail.gvec.net): [tx] DATA <--------This is
the DATA command
2008.11.06 08:45:36 SMTP (mail.gvec.net): <rx> 354 Ready for data

 

[Gil]

The above log line is the one that should show the sent message; but, it
has
only a CR and '.' On other successful sends, that log line showed
something
like
'[tx] data CR LF'

The log file never contains the message text. A period on a line by itself
means "end of message". Your PC was telling the server that it was done
transmitting the message and the server was saying "OK, I got it." The DATA
command shows quite clearly in the log. Here it is:

2008.11.06 08:45:36 SMTP (mail.gvec.net): [tx] MAIL FROM: <*****>
2008.11.06 08:45:36 SMTP (mail.gvec.net): <rx> 250 2.0.0 ***** OK
2008.11.06 08:45:36 SMTP (mail.gvec.net): [tx] RCPT TO: <*****>
2008.11.06 08:45:36 SMTP (mail.gvec.net): <rx> 250 2.0.0 ***** OK
2008.11.06 08:45:36 SMTP (mail.gvec.net): [tx] DATA <--------This is
the DATA command
2008.11.06 08:45:36 SMTP (mail.gvec.net): <rx> 354 Ready for data

Brian,

Thanks for the feedback - I'll check with the ISP.