Outlook 2003 with Exchange 2003 send/receive hangs

[zach.schaffner]

I am experiencing troubles with one user account on my network. When
they open outlook it will connect to the exchange server and pull down
any new email messages. They also have a pop3 account setup in the same
outlook profile. It will download all new messages from the pop3
account. However, after that first send/receive, it will never complete
again. It gets to about 98% and sits there. When you view the details
of the send/receive action it is on the exchange server task. Also,
they are using a Inter-tel unified messaging client for incoming faxes
and voice mail. I have renamed the c:\prog file\common
files\system\msmapi\1033\msmapi32.dll to .old as well as *.ost files
and had outlook recreate them. It is still having the same problems. I
ran the detect and repair from the install disk. As I mention in the
topic, this is Outlook 2003 with SP2 installed and all office updates
applied. Any and all help is greatly appreciated as this is creating a
major headache for me right now.

 

[zachms]

I deleted the profile as well as the data file and created new ones. I
have renamed the c:\documents and settings\%username%\application
data\microsoft\outlook to outlook_old and also c:\documents and
settings\%username%\local settings\application data\microsoft\outlook
to outlook_old. This caused me to recreate the exchange and pop3
account that I was using which is fine. The information had been backed
up and forunately most of it was on the exchange server. It seems to be
doing the same thing again. If I manually hit send/receive it will
download all new messages. However, it will never get messages
automatically whether they are delivered to the exchange account or the
pop3 account and I have enabled the automatic send/receive and set it
to 2 minutes. Any other suggestions?

Thanks,
Zach