M
Michael Gordon
While testing a new configuration for our office
comprised of Windows Server 2003, Exchange Server 2003
and Office 2003 I noticed that if Outlook 2003 has both
Exchange and Internet email configured, the processing of
recipient addresses is not like that of earlier releases
of Outlook.
In particular, if Internet email is listed first for
processing email, then even internal Exchange addresses
are resolved to use the internet email account. (For
example, if John Smith is an internal name with an entry
in the global address list, and John's public email
address is (e-mail address removed)), then the email item
is sent to (e-mail address removed) via the internet
email service.) In previous versions of Outlook, Outlook
would use the Exchange Server for internal addresses,
even if the internet email service was ranked higher than
the Exchange service for delivery.
It seems that the only way to have Outlook use Exchange
for internal addresses is to place the Exchange Server
higher than Internet email (in the email accounts list).
In this case, Exchange will process both internal and
SMTP recipients.
This is not what we want. We want Exchange to handle
internal recipients and the Internet email service to
handle SMTP recipients in normal circumstances. However,
we want to leave the SMTP service running in Exchange as
a fallback in case our ISP's SMTP service is unavailable.
Does anyone know if there is a solution for this? Thanks.
comprised of Windows Server 2003, Exchange Server 2003
and Office 2003 I noticed that if Outlook 2003 has both
Exchange and Internet email configured, the processing of
recipient addresses is not like that of earlier releases
of Outlook.
In particular, if Internet email is listed first for
processing email, then even internal Exchange addresses
are resolved to use the internet email account. (For
example, if John Smith is an internal name with an entry
in the global address list, and John's public email
address is (e-mail address removed)), then the email item
is sent to (e-mail address removed) via the internet
email service.) In previous versions of Outlook, Outlook
would use the Exchange Server for internal addresses,
even if the internet email service was ranked higher than
the Exchange service for delivery.
It seems that the only way to have Outlook use Exchange
for internal addresses is to place the Exchange Server
higher than Internet email (in the email accounts list).
In this case, Exchange will process both internal and
SMTP recipients.
This is not what we want. We want Exchange to handle
internal recipients and the Internet email service to
handle SMTP recipients in normal circumstances. However,
we want to leave the SMTP service running in Exchange as
a fallback in case our ISP's SMTP service is unavailable.
Does anyone know if there is a solution for this? Thanks.