Outlook 2003 won't send mail- ThorConnWndClass error

[Donners]

Outlook 2003 won't send mail and when I try and shut down the PC with Outlook
open I get a ThorConnWndClass won't close error.
I've tried detect and repair, uninstall, reinstall and Service Pack 3 update.
Is there a hotfix to rectify this issue? How can I get outlook to send mail
again?

 

[Diane Poremsky [MVP]]

Uninstalling/reinstalling rarely fix anything that detect and repair can't.

Try starting outlook in safe mode (Start menu, Run, Outlook.exe /safe)
first - if it works, its an add-in causing problems. If not, try a new
profile.

What OS are you using? ThorConnWndClass is a rare error - I haven't seen it
since my win9x days. There are various suggestions in google, but no
definitive solution that works for everyone. I would try this one first:
Start menu, run, regsvr32 inetcomm.dll

oh, and if you are using a virus scanner on email, disable it.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

 

[Henry Stock]

Well is is showing up again.
I am getting the message when trying to shut down my Windows XP SP3 system
with Office 2003 on it. ThorConnWndClass won't shut down and requires manual
intervention to override and turn the system off. Last night I tried to shut
down the system and walked away. This morning the system was still on,
waiting for this ThorConnWndClass to shut down. It was unresponsive.

I have also noticed that Outlook become unresponsive if I let it sit for a
long time and then try to send.

I would like to know if there is a registry entry to tell Outlook to shut
down completely when I close the client. I do not want part of it sitting in
memory when I am not using it. Perhaps that will solve the other problem too.

Uninstalling/reinstalling rarely fix anything that detect and repair can't.

Try starting outlook in safe mode (Start menu, Run, Outlook.exe /safe)
first - if it works, its an add-in causing problems. If not, try a new
profile.

What OS are you using? ThorConnWndClass is a rare error - I haven't seen it
since my win9x days. There are various suggestions in google, but no
definitive solution that works for everyone. I would try this one first:
Start menu, run, regsvr32 inetcomm.dll

oh, and if you are using a virus scanner on email, disable it.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

Outlook 2003 won't send mail and when I try and shut down the PC with
Outlook
open I get a ThorConnWndClass won't close error.
I've tried detect and repair, uninstall, reinstall and Service Pack 3
update.
Is there a hotfix to rectify this issue? How can I get outlook to send
mail
again?

 

[Diane Poremsky [MVP]]

Do you have fax software installed? Any Norton/Symantec product?
Do you use a screensaver other than the default windows screensaver?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

Well is is showing up again.
I am getting the message when trying to shut down my Windows XP SP3 system
with Office 2003 on it. ThorConnWndClass won't shut down and requires
manual
intervention to override and turn the system off. Last night I tried to
shut
down the system and walked away. This morning the system was still on,
waiting for this ThorConnWndClass to shut down. It was unresponsive.

I have also noticed that Outlook become unresponsive if I let it sit for a
long time and then try to send.

I would like to know if there is a registry entry to tell Outlook to shut
down completely when I close the client. I do not want part of it sitting
in
memory when I am not using it. Perhaps that will solve the other problem
too.

Uninstalling/reinstalling rarely fix anything that detect and repair
can't.

Try starting outlook in safe mode (Start menu, Run, Outlook.exe /safe)
first - if it works, its an add-in causing problems. If not, try a new
profile.

What OS are you using? ThorConnWndClass is a rare error - I haven't seen
it
since my win9x days. There are various suggestions in google, but no
definitive solution that works for everyone. I would try this one first:
Start menu, run, regsvr32 inetcomm.dll

oh, and if you are using a virus scanner on email, disable it.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.

Outlook 2003 won't send mail and when I try and shut down the PC with
Outlook
open I get a ThorConnWndClass won't close error.
I've tried detect and repair, uninstall, reinstall and Service Pack 3
update.
Is there a hotfix to rectify this issue? How can I get outlook to send
mail
again?

 

[Henry Stock]

No fax software.
I only use McAfee Internet Protection products.
No non-windows screensavers.

Do you have fax software installed? Any Norton/Symantec product?
Do you use a screensaver other than the default windows screensaver?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

Well is is showing up again.
I am getting the message when trying to shut down my Windows XP SP3 system
with Office 2003 on it. ThorConnWndClass won't shut down and requires
manual
intervention to override and turn the system off. Last night I tried to
shut
down the system and walked away. This morning the system was still on,
waiting for this ThorConnWndClass to shut down. It was unresponsive.

I have also noticed that Outlook become unresponsive if I let it sit for a
long time and then try to send.

I would like to know if there is a registry entry to tell Outlook to shut
down completely when I close the client. I do not want part of it sitting
in
memory when I am not using it. Perhaps that will solve the other problem
too.

Uninstalling/reinstalling rarely fix anything that detect and repair
can't.

Try starting outlook in safe mode (Start menu, Run, Outlook.exe /safe)
first - if it works, its an add-in causing problems. If not, try a new
profile.

What OS are you using? ThorConnWndClass is a rare error - I haven't seen
it
since my win9x days. There are various suggestions in google, but no
definitive solution that works for everyone. I would try this one first:
Start menu, run, regsvr32 inetcomm.dll

oh, and if you are using a virus scanner on email, disable it.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


Outlook 2003 won't send mail and when I try and shut down the PC with
Outlook
open I get a ThorConnWndClass won't close error.
I've tried detect and repair, uninstall, reinstall and Service Pack 3
update.
Is there a hotfix to rectify this issue? How can I get outlook to send
mail
again?