Start-> Run; outlook.exe /resetfolders
did not work.
I'm using:
Windows XP SP3
office outlook 2003 (11.8169.8202) SP3 part of MS office basic edition 2003
I'm a Lotus user and have never used Outlook before. So I'm not positive that I am not using Word. However, based on the fact that any new emails I write are written in what looks like an Outlook email screen, and I believe I chose to not use Word, therefore, I think Outlook is the email editor. I'd need instruction on how to find the answer if this is not good enough.
I've typed a couple of test drafts and hit Save. The number of items in my Drafts folder now increases by 1 each time, however, the drafts aren't there. That the number increases is an improvement!
Thanks for the help! Maybe we are close to finding the lost drafts?
lola
newsgroups_DELETE_ wrote on Wed, 16 December 2009 01:51
Does it work after you start Outlook with the resetfolders switch?
Start-> Run; outlook.exe /resetfolders
If not, provide some more details to work with like exact version of Outlook
reported in Help-> About, which mail account type you are using and whether
you have Word or Outlook set as the email editor.
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