B
Blm
On Friday I had a new motherboard and hard drive installed on my DELL XPS 600
- I installed my Office 2003 Basic disk that came with the computer when I
purcahsed same three years ago.
The programs i.e. Word and Excel work fine, however my Outlook
does not - whenever I click on same it gives me an error message to start in
safe mode. I have uninstalled and reinstalled three times -
was told that the new hard drive may not be compatible with 2003 and that I
would have to purchase Office 2007. This does not make sense to me -
Error messages reads:
Outlook failed to start correctly last time.......starting outlook in safe
mode.....
fdebug:0
offset 176211c
appver 11.0.82
app stamp 479fce0d
I can get to Microsoft Outlook through webmail- and it will start in safe
mode - but none of this makes sense to me! If I can start in safe mode and
go through my webmail why isn't there an easy solution to this problem? I
was told by a DELL rep that there may be a "patch" but it is certainly not an
on-line choice - and of course I was told by Microsoft that it would cost
$49.95 to repair the problem.....your thoughts and insight are certainly
appreciated....
Thank you so much!!
- I installed my Office 2003 Basic disk that came with the computer when I
purcahsed same three years ago.
The programs i.e. Word and Excel work fine, however my Outlook
does not - whenever I click on same it gives me an error message to start in
safe mode. I have uninstalled and reinstalled three times -
was told that the new hard drive may not be compatible with 2003 and that I
would have to purchase Office 2007. This does not make sense to me -
Error messages reads:
Outlook failed to start correctly last time.......starting outlook in safe
mode.....
fdebug:0
offset 176211c
appver 11.0.82
app stamp 479fce0d
I can get to Microsoft Outlook through webmail- and it will start in safe
mode - but none of this makes sense to me! If I can start in safe mode and
go through my webmail why isn't there an easy solution to this problem? I
was told by a DELL rep that there may be a "patch" but it is certainly not an
on-line choice - and of course I was told by Microsoft that it would cost
$49.95 to repair the problem.....your thoughts and insight are certainly
appreciated....
Thank you so much!!