Outlook 2003

[PaulJB]

Recently I installed Office 2007 and after realising most organisations still
use Office 2003 (and all of it's constituent components)

I tried to install Office 2003 before installing 2007 and now Outlook will
not start.

It tries to start (Frames etc. display but are not accessible) before going
to the "Outlook has experienced a problem and needs to close" standard error
message then when trying to restart Outlook in "Safe Mode" The error message
(after it again tries to start reads "Unable to open the Outlook window. The
set of folders could not be opened. The server is not available. Contact your
administrator if the problem persists"

The copy of Office is my own and is legal and I use it as a stand alone
program not linked to a network.

I suspect it is something to do with the MAPI file but do not know enough
about it to fix it.

Please, please can someone help?

 

[Milly Staples [MVP - Outlook]]

Uninstall any Office 2003 components, then the Office 2007 components.
Reboot and install the Office 2003 suite. Find MAPI32.dll and rename it to
..old. Open Outlook and it should do a Detect and Repair.

If this does not work, report back the error you get. (You may need to
rename MSMAPI32.dll if it still exists as well.)

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, PaulJB asked:

| Recently I installed Office 2007 and after realising most
| organisations still use Office 2003 (and all of it's constituent
| components)
|
| I tried to install Office 2003 before installing 2007 and now Outlook
| will not start.
|
| It tries to start (Frames etc. display but are not accessible) before
| going to the "Outlook has experienced a problem and needs to close"
| standard error message then when trying to restart Outlook in "Safe
| Mode" The error message (after it again tries to start reads "Unable
| to open the Outlook window. The set of folders could not be opened.
| The server is not available. Contact your administrator if the
| problem persists"
|
| The copy of Office is my own and is legal and I use it as a stand
| alone program not linked to a network.
|
| I suspect it is something to do with the MAPI file but do not know
| enough about it to fix it.
|
| Please, please can someone help?

 

[DL]

BTW since Office 2007 can save files in old format it should'nt make any
difference, or cause difficulties with peoples using 2003

 

[PaulJB]

Uninstall any Office 2003 components, then the Office 2007 components.
Reboot and install the Office 2003 suite. Find MAPI32.dll and rename it to
..old. Open Outlook and it should do a Detect and Repair.

If this does not work, report back the error you get. (You may need to
rename MSMAPI32.dll if it still exists as well.)

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, PaulJB asked:

| Recently I installed Office 2007 and after realising most
| organisations still use Office 2003 (and all of it's constituent
| components)
|
| I tried to install Office 2003 before installing 2007 and now Outlook
| will not start.
|
| It tries to start (Frames etc. display but are not accessible) before
| going to the "Outlook has experienced a problem and needs to close"
| standard error message then when trying to restart Outlook in "Safe
| Mode" The error message (after it again tries to start reads "Unable
| to open the Outlook window. The set of folders could not be opened.
| The server is not available. Contact your administrator if the
| problem persists"
|
| The copy of Office is my own and is legal and I use it as a stand
| alone program not linked to a network.
|
| I suspect it is something to do with the MAPI file but do not know
| enough about it to fix it.
|
| Please, please can someone help?


Hi Milly thanks for your help,

I renamed both the MAPI and the MSMAPI files and I still get the same
problem, I did get an additional error message when I rebooted saying
Search.EXE cannot locate MAPI.DLL before I do anything.

Have completely uninstalled 2007 and 2003 and re-installed 2003 with no joy

Any other suggestions?

 

[PaulJB]

BTW since Office 2007 can save files in old format it should'nt make any
difference, or cause difficulties with peoples using 2003




Thanks DL

Yes, I am aware that 2007can save files in "Save as" as 2003 versions.

The main reason is that I will be contracting to a company that uses the
2003 version and I will be using those files more often so even though I
personally prefer 2007 it makes more sense for me to revert to 2003.

Still having the MAPI issues though

 

[Peter Foldes]

PaulJB

I did get an additional error message when I rebooted saying
Search.EXE cannot locate MAPI.DLL before I do anything.

Was the above error message before you uninstalled both 2003 and 2007 or was it
after
--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

Uninstall any Office 2003 components, then the Office 2007 components.
Reboot and install the Office 2003 suite. Find MAPI32.dll and rename it to
..old. Open Outlook and it should do a Detect and Repair.

If this does not work, report back the error you get. (You may need to
rename MSMAPI32.dll if it still exists as well.)

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, PaulJB asked:

| Recently I installed Office 2007 and after realising most
| organisations still use Office 2003 (and all of it's constituent
| components)
|
| I tried to install Office 2003 before installing 2007 and now Outlook
| will not start.
|
| It tries to start (Frames etc. display but are not accessible) before
| going to the "Outlook has experienced a problem and needs to close"
| standard error message then when trying to restart Outlook in "Safe
| Mode" The error message (after it again tries to start reads "Unable
| to open the Outlook window. The set of folders could not be opened.
| The server is not available. Contact your administrator if the
| problem persists"
|
| The copy of Office is my own and is legal and I use it as a stand
| alone program not linked to a network.
|
| I suspect it is something to do with the MAPI file but do not know
| enough about it to fix it.
|
| Please, please can someone help?


Hi Milly thanks for your help,

I renamed both the MAPI and the MSMAPI files and I still get the same
problem, I did get an additional error message when I rebooted saying
Search.EXE cannot locate MAPI.DLL before I do anything.

Have completely uninstalled 2007 and 2003 and re-installed 2003 with no joy

Any other suggestions?

 

[DL]

I believe I saw a method posted of setting save to defaulting to old format

 

[Milly Staples [MVP - Outlook]]

Then with Outlook closed, find and run fixmapi.exe to see if you can get
Outlook to behave. I also hope you meant that you renamed MSMAPI32.dll, not
MSMAPI.dll. The 32 part is essential.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, PaulJB asked:

| "Milly Staples [MVP - Outlook]" wrote:
|
|| Uninstall any Office 2003 components, then the Office 2007
|| components. Reboot and install the Office 2003 suite. Find
|| MAPI32.dll and rename it to ..old. Open Outlook and it should do a
|| Detect and Repair.
||
|| If this does not work, report back the error you get. (You may need
|| to rename MSMAPI32.dll if it still exists as well.)
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact.
|| ALWAYS post your Outlook version.
|| How to ask a question: http://support.microsoft.com/KB/555375
||
||
|| After furious head scratching, PaulJB asked:
||
||| Recently I installed Office 2007 and after realising most
||| organisations still use Office 2003 (and all of it's constituent
||| components)
|||
||| I tried to install Office 2003 before installing 2007 and now
||| Outlook will not start.
|||
||| It tries to start (Frames etc. display but are not accessible)
||| before going to the "Outlook has experienced a problem and needs to
||| close" standard error message then when trying to restart Outlook
||| in "Safe Mode" The error message (after it again tries to start
||| reads "Unable to open the Outlook window. The set of folders could
||| not be opened. The server is not available. Contact your
||| administrator if the problem persists"
|||
||| The copy of Office is my own and is legal and I use it as a stand
||| alone program not linked to a network.
|||
||| I suspect it is something to do with the MAPI file but do not know
||| enough about it to fix it.
|||
||| Please, please can someone help?
||
||
|| Hi Milly thanks for your help,
|
| I renamed both the MAPI and the MSMAPI files and I still get the same
| problem, I did get an additional error message when I rebooted saying
| Search.EXE cannot locate MAPI.DLL before I do anything.
|
| Have completely uninstalled 2007 and 2003 and re-installed 2003 with
| no joy
|
| Any other suggestions?