Outlook 2007 addin only works when run as administrator

[Jim Johnson - Serenity Consulting]

I love Spambayes, the open source spam filter that works as an Outlook addin.
At least it works fine under Outook versions 97-2003, XP or Vista.
Under Vista, I just upgraded OL 2003 to 2007. The addin crashes OL2007 and
must be disabled unless I do the following:

UAC is active.
Run OL2007 as Administrator.
Using the Trust Center - Remove the addin, then Add the addin to
reinitiallize it.

Now Spambayes runs great. However, as soon as I close Outlook and restart it
(either as a standard user under UAC, or via 'Run as Administrator' [RAA])
OL2007 will crash until I disable the addin.

Once the addin is disabled and OL2007 has started (either as standard or
RAA), I can go to help/disabled items and enable Spambayes, then use the
Trust Center and select the Spambayes addin for use - and it will run just
fine.

Obviously, OL2997 only has problems with this addin at start up. Any ideas
how to fix this so it can auto-start as before?

Making the addin inactive before shutting down Outlook does not help, and I
don't know of any way to temporarily disable the addin shy of letting OL2007
crash, then disabling the addin with OL2007. That's a very poor work-around.

 

[Milly Staples [MVP - Outlook]]

I would report the problem to the programmers of SpamBayes - Microsoft cannot fix what they did not write.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All unsolicited mail sent to my personal account will be deleted without reading.
|I love Spambayes, the open source spam filter that works as an Outlook addin.
| At least it works fine under Outook versions 97-2003, XP or Vista.
| Under Vista, I just upgraded OL 2003 to 2007. The addin crashes OL2007 and
| must be disabled unless I do the following:
|
| UAC is active.
| Run OL2007 as Administrator.
| Using the Trust Center - Remove the addin, then Add the addin to
| reinitiallize it.
|
| Now Spambayes runs great. However, as soon as I close Outlook and restart it
| (either as a standard user under UAC, or via 'Run as Administrator' [RAA])
| OL2007 will crash until I disable the addin.
|
| Once the addin is disabled and OL2007 has started (either as standard or
| RAA), I can go to help/disabled items and enable Spambayes, then use the
| Trust Center and select the Spambayes addin for use - and it will run just
| fine.
|
| Obviously, OL2997 only has problems with this addin at start up. Any ideas
| how to fix this so it can auto-start as before?
|
| Making the addin inactive before shutting down Outlook does not help, and I
| don't know of any way to temporarily disable the addin shy of letting OL2007
| crash, then disabling the addin with OL2007. That's a very poor work-around.
|

 

[Jim Johnson - Serenity Consulting]

Milly, your reply really wasn't much help.

I've already done what you suggested - and I'm sure those programmers are
wondering the same thing I am... If started while Outlook 2007 is already
running, the code runs fine, just as it does in earlier versions of Outlook -
so what changed in Outlook 2007's startup sequence whereby Spambayes causes
Outlook 2007 to crash.

Jim Johnson

 

[Milly Staples [MVP - Outlook]]

Without the SpamBayes add-in active, does Outlook start normally? Can you use all of the functions in Outlook without problems? If yes, and the behavior you describe only occurs when SpamBayes is active, it is something within SpamBayes that is acting up. Microsoft cannot do anything about that.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Jim Johnson - Serenity Consulting asked:

| Milly, your reply really wasn't much help.
|
| I've already done what you suggested - and I'm sure those programmers
| are wondering the same thing I am... If started while Outlook 2007 is
| already running, the code runs fine, just as it does in earlier
| versions of Outlook - so what changed in Outlook 2007's startup
| sequence whereby Spambayes causes Outlook 2007 to crash.
|
| Jim Johnson
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| I would report the problem to the programmers of SpamBayes -
|| Microsoft cannot fix what they did not write.
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading. "Jim Johnson - Serenity Consulting"
|| message
||| I love Spambayes, the open source spam filter that works as an
||| Outlook addin. At least it works fine under Outook versions
||| 97-2003, XP or Vista.
||| Under Vista, I just upgraded OL 2003 to 2007. The addin crashes
||| OL2007 and must be disabled unless I do the following:
|||
||| UAC is active.
||| Run OL2007 as Administrator.
||| Using the Trust Center - Remove the addin, then Add the addin to
||| reinitiallize it.
|||
||| Now Spambayes runs great. However, as soon as I close Outlook and
||| restart it (either as a standard user under UAC, or via 'Run as
||| Administrator' [RAA]) OL2007 will crash until I disable the addin.
|||
||| Once the addin is disabled and OL2007 has started (either as
||| standard or RAA), I can go to help/disabled items and enable
||| Spambayes, then use the Trust Center and select the Spambayes addin
||| for use - and it will run just fine.
|||
||| Obviously, OL2997 only has problems with this addin at start up.
||| Any ideas how to fix this so it can auto-start as before?
|||
||| Making the addin inactive before shutting down Outlook does not
||| help, and I don't know of any way to temporarily disable the addin
||| shy of letting OL2007 crash, then disabling the addin with OL2007.
||| That's a very poor work-around.

 

[Jim Johnson - Serenity Consulting]

Milly,

I'm sorry for being rude, but how DID you get your MVP status? Your last
response clearly shows you have yet to read the issue, and you have been of
no help whatsoever.

Spambayes runs GREAT if enabled AFTER OL2007 starts. OL2007 crashes ONLY AT
STARTUP if Spambayes is active.

Something within the startup of Outlook has changed between earlier versions
on OL2007. The question - which I will point out you have yet to answer - is
WHAT has changed?

If all you are going to do is tell me the obvious, that it doesn't work -
don't bother replying. If on the other hand you can answer the question as to
what has changed in Outlook's startup sequence, THEN I can assist the
programmers with product changes.

Without the SpamBayes add-in active, does Outlook start normally? Can you use all of the functions in Outlook without problems? If yes, and the behavior you describe only occurs when SpamBayes is active, it is something within SpamBayes that is acting up. Microsoft cannot do anything about that.

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Jim Johnson - Serenity Consulting asked:

| Milly, your reply really wasn't much help.
|
| I've already done what you suggested - and I'm sure those programmers
| are wondering the same thing I am... If started while Outlook 2007 is
| already running, the code runs fine, just as it does in earlier
| versions of Outlook - so what changed in Outlook 2007's startup
| sequence whereby Spambayes causes Outlook 2007 to crash.
|
| Jim Johnson
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| I would report the problem to the programmers of SpamBayes -
|| Microsoft cannot fix what they did not write.
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading. "Jim Johnson - Serenity Consulting"
|| message ||| I love Spambayes, the open source spam filter that works as an
||| Outlook addin. At least it works fine under Outook versions
||| 97-2003, XP or Vista.
||| Under Vista, I just upgraded OL 2003 to 2007. The addin crashes
||| OL2007 and must be disabled unless I do the following:
|||
||| UAC is active.
||| Run OL2007 as Administrator.
||| Using the Trust Center - Remove the addin, then Add the addin to
||| reinitiallize it.
|||
||| Now Spambayes runs great. However, as soon as I close Outlook and
||| restart it (either as a standard user under UAC, or via 'Run as
||| Administrator' [RAA]) OL2007 will crash until I disable the addin.
|||
||| Once the addin is disabled and OL2007 has started (either as
||| standard or RAA), I can go to help/disabled items and enable
||| Spambayes, then use the Trust Center and select the Spambayes addin
||| for use - and it will run just fine.
|||
||| Obviously, OL2997 only has problems with this addin at start up.
||| Any ideas how to fix this so it can auto-start as before?
|||
||| Making the addin inactive before shutting down Outlook does not
||| help, and I don't know of any way to temporarily disable the addin
||| shy of letting OL2007 crash, then disabling the addin with OL2007.
||| That's a very poor work-around.

 

[Diane Poremsky [MVP]]

Was spambayes installed (or reinstalled since it's an upgrade) while running
as admin?



** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **

"Jim Johnson - Serenity Consulting"

 

[Jim Johnson - Serenity Consulting]

Thanks for getting back to me Diane-

As a matter of fact, yes.

When Spambayes crashed OL2007 immediately after upgrading from OL2003, I
found that with UAC standard running under Vista, I could remove an addin,
but I could not add an addin - unless I launched OL2007 via 'Run as
Administrator'. [I suppose as the account is an administor account, I could
have also turned off UAC, but I'm hoping that is not necessary. I also can't
routinely launch OL2007 with 'Run as Administrator' because that locks OL2007
out of network drives mapped under the UAC standard user, where OL2007 is
told to store achived messages.]

Once I have installed the Spambayes addin, I can deactivate it, shutdown
OL2007, and immediately restart OL2007 as a UAC standard user, reactivate the
addin and it runs fine.

I don't like doing this because unless I also shutdown automatic
Send/Receive, Spambayes isn't active to catch all those initial emails (and
that's when most of the spam happens). BTW, if I shut down automatic
Send/Receive using 'Run as Administrator' OL2007 does not always respond to
changes - like restarting automatic Send/Receive - under UAC standard user.

OL2003 ran perfectly fine with Spambayes as a UAC standard user - so I don't
*think* UAC is the big villian here. And Spambayes runs fine with OL2007 as a
UAC standard user *provided* it is not active when OL2007 starts.

Maybe I'm off base, but it sure seems there is something different in how
OL2007 starts versus previous versions. If that difference can be identified,
I'm sure it can be provided for in the Spambayes code and recompiled.

OL2007's spam filter is merely okay. Combined with the Spambayes addin, spam
control is pretty darn good - and I routinely get 250-500 spam messages a
day. 'Merely okay' just isn't good enough.

I hope you can help identify what has changed with Outlook startup.

Jim Johnson

If I launch OL2007 with 'Run as Administrator', Spambayes will not crash

Was spambayes installed (or reinstalled since it's an upgrade) while running
as admin?



** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **

"Jim Johnson - Serenity Consulting"

I love Spambayes, the open source spam filter that works as an Outlook
addin.
At least it works fine under Outook versions 97-2003, XP or Vista.
Under Vista, I just upgraded OL 2003 to 2007. The addin crashes OL2007 and
must be disabled unless I do the following:

UAC is active.
Run OL2007 as Administrator.
Using the Trust Center - Remove the addin, then Add the addin to
reinitiallize it.

Now Spambayes runs great. However, as soon as I close Outlook and restart
it
(either as a standard user under UAC, or via 'Run as Administrator' [RAA])
OL2007 will crash until I disable the addin.

Once the addin is disabled and OL2007 has started (either as standard or
RAA), I can go to help/disabled items and enable Spambayes, then use the
Trust Center and select the Spambayes addin for use - and it will run just
fine.

Obviously, OL2997 only has problems with this addin at start up. Any ideas
how to fix this so it can auto-start as before?

Making the addin inactive before shutting down Outlook does not help, and
I
don't know of any way to temporarily disable the addin shy of letting
OL2007
crash, then disabling the addin with OL2007. That's a very poor
work-around.

 

[Milly Staples [MVP - Outlook]]

If you want to know what changed in Outlook's start up behavior, then you need to go to the source, Microsoft.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Jim Johnson - Serenity Consulting asked:

| Milly,
|
| I'm sorry for being rude, but how DID you get your MVP status? Your
| last response clearly shows you have yet to read the issue, and you
| have been of no help whatsoever.
|
| Spambayes runs GREAT if enabled AFTER OL2007 starts. OL2007 crashes
| ONLY AT STARTUP if Spambayes is active.
|
| Something within the startup of Outlook has changed between earlier
| versions on OL2007. The question - which I will point out you have
| yet to answer - is WHAT has changed?
|
| If all you are going to do is tell me the obvious, that it doesn't
| work - don't bother replying. If on the other hand you can answer the
| question as to what has changed in Outlook's startup sequence, THEN I
| can assist the programmers with product changes.
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Without the SpamBayes add-in active, does Outlook start normally?
|| Can you use all of the functions in Outlook without problems? If
|| yes, and the behavior you describe only occurs when SpamBayes is
|| active, it is something within SpamBayes that is acting up.
|| Microsoft cannot do anything about that.
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, Jim Johnson - Serenity Consulting
|| asked:
||
||| Milly, your reply really wasn't much help.
|||
||| I've already done what you suggested - and I'm sure those
||| programmers are wondering the same thing I am... If started while
||| Outlook 2007 is already running, the code runs fine, just as it
||| does in earlier versions of Outlook - so what changed in Outlook
||| 2007's startup sequence whereby Spambayes causes Outlook 2007 to
||| crash.
|||
||| Jim Johnson
|||
||| "Milly Staples [MVP - Outlook]" wrote:
|||
|||| I would report the problem to the programmers of SpamBayes -
|||| Microsoft cannot fix what they did not write.
||||
|||| --
|||| Milly Staples [MVP - Outlook]
||||
|||| Post all replies to the group to keep the discussion intact. All
|||| unsolicited mail sent to my personal account will be deleted
|||| without reading. "Jim Johnson - Serenity Consulting"
|||| message ||||| I love Spambayes, the open source spam filter that works as an
||||| Outlook addin. At least it works fine under Outook versions
||||| 97-2003, XP or Vista.
||||| Under Vista, I just upgraded OL 2003 to 2007. The addin crashes
||||| OL2007 and must be disabled unless I do the following:
|||||
||||| UAC is active.
||||| Run OL2007 as Administrator.
||||| Using the Trust Center - Remove the addin, then Add the addin to
||||| reinitiallize it.
|||||
||||| Now Spambayes runs great. However, as soon as I close Outlook and
||||| restart it (either as a standard user under UAC, or via 'Run as
||||| Administrator' [RAA]) OL2007 will crash until I disable the addin.
|||||
||||| Once the addin is disabled and OL2007 has started (either as
||||| standard or RAA), I can go to help/disabled items and enable
||||| Spambayes, then use the Trust Center and select the Spambayes
||||| addin for use - and it will run just fine.
|||||
||||| Obviously, OL2997 only has problems with this addin at start up.
||||| Any ideas how to fix this so it can auto-start as before?
|||||
||||| Making the addin inactive before shutting down Outlook does not
||||| help, and I don't know of any way to temporarily disable the addin
||||| shy of letting OL2007 crash, then disabling the addin with OL2007.
||||| That's a very poor work-around.