Outlook 2007 and Hotmail Issue with attachemnts

[Ron Jon]

Scenario:
If you use Outlook 2007 to receive mail from a POP 3 account and you wish to
move any mail received on this account into a Hotmail Folder, it will be
viewable from the Hotmail site along with any attachments.

However if you then try to sync your hotmail to say Outlook Express or
Windows Live Mail Desktop, you will receive the mail as normal with correct
formatting but any attachments will be missing although the client shows
there is an attachment and reports the correct file size.

I believe this is a problem caused by the way Outlook 2007 stores/previews
attachments.
This problem did not exist in previous versions of Outlook.

Can anyone reproduce ?

 

[Diane Poremsky [MVP]]

look at the message source in OE - is the attachment name in the source
called winmail.dat?

 

[Ron Jon]

Thanks Diane...I've noticed the winmail.dat in the properties.
However there is no way to retrieve that file but that point I was trying to
make was that the file format and any attachment should remain the same when
downloaded to OE or WLMd instead of creating the winmail.dat.

 

[Diane Poremsky [MVP]]

I wanted to make sure that was the problem, not something else.

What is the message format in Outlook? It should be either HTML or plain
text, not rich text, to avoid this problem. Outlook should not be encasing
the attachment in winmail.dat if html.

 

[Ron Jon]

Hi Diana,
I've tried moving all three types (plain, rich & html) and all three produce
the same result. Any attachment results in a winmail.dat

Have you been able to reproduce this ?

 

[Earl R]

I am having the same problem but not for all email recipients. I am using
HTML as the email format. I saw a note somewhere here that said I had to make
some change to the address book list to specify how they receive the email
but I was unable to find it in Outlook 2007.

Earl

 

[Brian Tillman]

I am having the same problem but not for all email recipients. I am
using HTML as the email format. I saw a note somewhere here that said
I had to make some change to the address book list to specify how
they receive the email but I was unable to find it in Outlook 2007.

Open their contact record and double-click the E-mail address. Examine the
"Internet format" drop-down.