Outlook 2007 and Outlook today issues with public folder updates.

[Santosh]

Hello Gentlemen

I have a user who uses outlook today very often. within outlook today he has
added few public folder's too. the issue is we upgraded outlook 2003 to
outlook 2007, since the upgrade outlook today does not show any updates made
to the public folder's. the unread messages count is always 0. is this how
it is supposed to be..?? is there a fix for it. please let me know.

Thanks
Santosh.R

 

[Diane Poremsky [MVP]]

Are the folders in public folder favorites? Did he try removing and
re-adding them?

--

Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

 

[Santosh]

Yes Ma'am, i have done the following steps.

1) Turn off cached Exchange mode and then tried setting up the public folder
( No go)
2) Added a public folder to my favourites and then added it onto outlook
today (still no go)

I tried the same thing on Outlook 2003 and it works wonders but just not
Outlook 2007. if it helps i have all the microsoft updates for office 2007
even the latest service pack SP2. Please help me find a solution.

Are the folders in public folder favorites? Did he try removing and
re-adding them?

--

Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Hello Gentlemen

I have a user who uses outlook today very often. within outlook today he
has
added few public folder's too. the issue is we upgraded outlook 2003 to
outlook 2007, since the upgrade outlook today does not show any updates
made
to the public folder's. the unread messages count is always 0. is this
how
it is supposed to be..?? is there a fix for it. please let me know.

Thanks
Santosh.R

 

[Diane Poremsky [MVP]]

It works here, so its not something they broke. Are you using cached mode?
Caching the PF? (I'm using cached mode but not caching the PF.)

--

Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Yes Ma'am, i have done the following steps.

1) Turn off cached Exchange mode and then tried setting up the public
folder
( No go)
2) Added a public folder to my favourites and then added it onto outlook
today (still no go)

I tried the same thing on Outlook 2003 and it works wonders but just not
Outlook 2007. if it helps i have all the microsoft updates for office 2007
even the latest service pack SP2. Please help me find a solution.

Are the folders in public folder favorites? Did he try removing and
re-adding them?

--

Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Hello Gentlemen

I have a user who uses outlook today very often. within outlook today
he
has
added few public folder's too. the issue is we upgraded outlook 2003 to
outlook 2007, since the upgrade outlook today does not show any updates
made
to the public folder's. the unread messages count is always 0. is this
how
it is supposed to be..?? is there a fix for it. please let me know.

Thanks
Santosh.R

 

[Santosh]

i tried not caching the pf but still i dont get the updates :-(

It works here, so its not something they broke. Are you using cached mode?
Caching the PF? (I'm using cached mode but not caching the PF.)

--

Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Yes Ma'am, i have done the following steps.

1) Turn off cached Exchange mode and then tried setting up the public
folder
( No go)
2) Added a public folder to my favourites and then added it onto outlook
today (still no go)

I tried the same thing on Outlook 2003 and it works wonders but just not
Outlook 2007. if it helps i have all the microsoft updates for office 2007
even the latest service pack SP2. Please help me find a solution.

Are the folders in public folder favorites? Did he try removing and
re-adding them?

--

Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Hello Gentlemen

I have a user who uses outlook today very often. within outlook today
he
has
added few public folder's too. the issue is we upgraded outlook 2003 to
outlook 2007, since the upgrade outlook today does not show any updates
made
to the public folder's. the unread messages count is always 0. is this
how
it is supposed to be..?? is there a fix for it. please let me know.

Thanks
Santosh.R