Outlook 2007 Appointment Invitation has wrong sender

J

JC

I scheduled an appointment in Outlook 2007 (12.0.6300.5000) and sent the
invitation from another account (POP/SMTP account) in my Outlook profile.
The invitation said "This message will be sent via (e-mail address removed)".


When the invitation was received by the recipient, it came from the Exchange
account not from the POP/SMTP account that I specified.

I searched the KB, but couldn't find any reports of this. Can anyone
reproduce this?

Thanks,
JC



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R

Roady [MVP]

-----Don't abuse the suggestion feature for general issues-----

Is this a time only thing or can you reproduce this consistently?
Is this only for appointments or also with normal emails?
 
J

JC

I am able to reproduce this consistently to different recipients.

It is only for appointments. Normal emails work properly when a different
Account is chosen.

The UI shows that the message will be sent using the account that I chose,
but when the message is delivered it is not from the correct address.

Thanks.
 
R

Roady [MVP]

Which address shows in the Sent Items folder on the item?
Which exact method of creating the appointment are you using?
Version of Exchange?
And just to be complete; version of Windows?
 
J

JC

When I opened the invitation in the Sent Mail folder, it shows:

From: John Smith on behalf of Smith, John

When I hover over 'John Smith', it shows the correct email address (for the
account that I selected). When I hover over 'Smith, John', it shows the
Exchange account.

To create the appointment, clicked the 'New Appointment' button, entered the
Subject, entered the invitee addresses, clicked 'Accounts' to choose my
POP/SMTP account that I wanted it to be sent from, then chose 'Send'

Other emails send fine with the correct POP/SMTP account when chosen in this
manner.

Running Outlook 2007 on Windows XP SP2.

Exchange Server is 6.5 (Build 7368.2) SP 2

Thanks for your help.
 
P

pr

We too have the same issue. We tried updating to Windows XP PRO SP3. But
still the email invitation for the meeting is sent out using the default
accoutn and not the account selected. Waiting for a resolution.
 
W

Waquar

Hi JC
its been long since you posted this issue, now I am facing the same, but
have found no answer to it. Can you please guide me if you have, OR anyone
has found an answer to it.

Regards
Waquar
 
D

Diane Poremsky [MVP]

Are you using a common feed list? In Outlook's tools, options, other,
advanced options, disable the ability to use common feed list.

If it continues, you can turn off RSS capability using a reg hack.
http://www.slipstick.com/emo/2008/up080911.htm#1

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.
 
D

Diane Poremsky [MVP]

Ooops... wrong thread. Sorry. :)

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


Diane Poremsky said:
Are you using a common feed list? In Outlook's tools, options, other,
advanced options, disable the ability to use common feed list.

If it continues, you can turn off RSS capability using a reg hack.
http://www.slipstick.com/emo/2008/up080911.htm#1

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


Waquar said:
Hi JC
its been long since you posted this issue, now I am facing the same, but
have found no answer to it. Can you please guide me if you have, OR
anyone
has found an answer to it.

Regards
Waquar
 
P

Patrick Lyman

I can reproduce this also, it is a major problem - has been an issue since
Outlook 2003.
Can Microsoft provide a resolution or indication of a workaround other than
to constantly switch my "default" email account to send invitations (which is
what I do today)?
 
C

ClimberBear

Hi

I've the same Issue

* Office 2003 Pro
* Vista Home Premium

Any idea or workaround?

Diane Poremsky said:
Do you have SP2 installed? It fixes a number of issues although I don't know
if this is one. I can't repro it with an exchange and outlook connector
account.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

Patrick Lyman said:
I can reproduce this also, it is a major problem - has been an issue since
Outlook 2003.
Can Microsoft provide a resolution or indication of a workaround other
than
to constantly switch my "default" email account to send invitations (which
is
what I do today)?
 
A

Andres Perez

Anyone with a solution for this issue?, i´m still experiencing the same. i
have two POP3 accounts when i schedule a new appointment and select the
account i want to use to send the invitation outlook send it using the
default email account in all cases, I discover switching the default account
will make outlook to send it to the account you selected as default despite
your selection on the meeting scheduling UI, anyway this is very annoying and
you end up messing things around and sending invitation with the wrong
account,

I´m using Outlook 2007 (12.0.6514.5000) SP2 MSO 12.0.6425.1000)
Windows Vista Home Premium Build 6002 SP2

Thank you!
 
C

Claudio

Hi, I had the same trouble, but I could fix it in an easy way I hope can help
You too.

Go to the owner mailbox Tools/Options/Delegates and check proper settings
here.
In my case, an old user was still inside and messed up the sender email
address. Once I removed it and placed the proper user I need to delegate, the
trouble was fixed.

Hope it helps, cheers.
 

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