Outlook 2007 B2TR hangs system - okay in safe mode

[tomsalinsky]

Dell Dimension 5150, local PST file

I have had Outlook 2007 tying up my whole system: 10 seconds of usable
computer followed by 10 seconds of total inactivity. Doing a Google
search for "Outlook 2007 slow" shows I am not the only one to have an
unusable system with Outlook running and I've followed much of the
advice there including disabling fax services, disabling add-ins,
running auto-archive. The only add-in I have running now is Cloudmark
SpamNet without which I will drown in spam. (Trying to remove this
add-in from the Trust Center just seems to crash Outlook).

Running in Safe Mode, I seem to have no problems (except drowning in
Spam). What - if anything can I conclude from this? Is SpamNet the
culprit or does the information that Outlook runs fine in Safe Mode
suggest I should look elsewhere?

Cheers

Tom Salinsky

 

[Patrick Schmid [MVP]]

If the only add-in still running when Outlook crashes is SpamNet, then
it seems to be the culprit. I'd suggest to remove it from your computer
and see if Outlook still crashes. If it doesn't, get in touch with
Cloudmark and ask them for help. It's their product then that is causing
the problem.

Patrick Schmid [OneNote MVP]
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http://pschmid.net
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Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
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