Outlook 2007 + BCM issues, search returns nothing

[jancbennett]

Recently I've had some real issues with the Business Contact Manager
in Outlook. When I start up Outlook, I get the following error:
Business Contact Manager for Outlook could not connect to the shared
Database. Do you want to work off line?

If I select Yes, I'm presented with another message box: Cannot start
Business Contact Manager because the SQL server service (the Business
Contact Manager database service) is not running. Start the service
then restart Outlook. For more information, click Help.

So, I go into the services and try to manually start the SQL service,
I get the following error: Could not start the SQL Server (MSSMLBIZ)
service on local computer. Error 2: The system cannot find the file
specified.

If I go into the SQL server configuration manager and start that DB, I
get the following error: The request failed or the service did not
respond in a timely fashion. Consult the event log or other
applicable error logs for details.

I was going to completely uninstall, then reinstall the BCM, but I
simply cannot find it any more! I can find the plug-ins for it, I can
find the SP1 for it...but I cannot find just the BCM installer! Has
it been discontinued for individual use like this?

Any info you might be able to provide would be greatly appreciated.
Even if it's just a link to the BCM so I can download it and uninstall
then reinstall.

~Jan

 

[Vinit [MSFT]]

Hi
After Applying SP1 to BCM, the entry in add/remove programs changes to
Business contact Manager for Outlook 2007 sp1. So you can uninstall it. You
can reinstall BCM from the Office CD2 or web download

http://office.microsoft.com/en-us/contactmanager/FX101674171033.aspx

Thanks
Vinit [MSFT]