Outlook 2007 Beta 2 ntdll.dll crashes

[Melissa]

Good Afternoon:

I have been using Outlook 2007 Beta 2 for a couple of days. One issue
that I was having was being unable to send any messages - the send
button is grayed out and the accounts drop down had nothing available.

I attempted to install the Outlook Connector hoping to solve the issue.
Unfortunately, it has made it FAR worse. I uninstalled the component,
but am still unable to use Outlook. The software will load and crash
immediately.

From my event viewer:

Faulting application outlook.exe, version 12.0.4017.1006, stamp
445b7cf7, faulting module ntdll.dll, version 5.1.2600.2180, stamp
411096b4, debug? 0, fault address 0x00031c6b.

Seems to be an issue with ntdll.dll, but I am unable to find any
updates to this dll in Windows update.

Any ideas???? And, has anyone else been unable to send messages? I
set up an MSN account using the proper http protocols, and it will
connect and check (when working) but cannot reply or send new messages.

Thank you!!!!!

Melissa

 

[Roady [MVP]]

"the send button is grayed out and the accounts drop down had nothing
available"
This happens when you don't have an acount configured or when you haven't
activated yet.

Regarding the crashes. What add-ins are you using? Make sure all add-ins are
disabled especially the ones from Adobe or any virus scanner.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Good Afternoon:

I have been using Outlook 2007 Beta 2 for a couple of days. One issue
that I was having was being unable to send any messages - the send
button is grayed out and the accounts drop down had nothing available.

I attempted to install the Outlook Connector hoping to solve the issue.
Unfortunately, it has made it FAR worse. I uninstalled the component,
but am still unable to use Outlook. The software will load and crash
immediately.

From my event viewer:

Faulting application outlook.exe, version 12.0.4017.1006, stamp
445b7cf7, faulting module ntdll.dll, version 5.1.2600.2180, stamp
411096b4, debug? 0, fault address 0x00031c6b.

Seems to be an issue with ntdll.dll, but I am unable to find any
updates to this dll in Windows update.

Any ideas???? And, has anyone else been unable to send messages? I
set up an MSN account using the proper http protocols, and it will
connect and check (when working) but cannot reply or send new messages.

Thank you!!!!!

Melissa