Outlook 2007 Beta Will Not run

[John Kennington]

After installing the technical refresh for Office 2007 Beta, Outlook will no
longer open. I get an error message that "Outlook was unable to initialize
shared utilities, either restart your computer or reinstall Outlook." I have
tried both. Neither work. I was able to go back to Outlook 2003 without an
issue.

OS: Windows XP Pro 64-bit

 

[Sue Mosher [MVP-Outlook]]

The thing to try would have been to start Outlook in safe mode by using the /safe switch. Many third-party add-ins may be nonfunctional in this build, at least until they are updated.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Joe McCrea - England]

This has also happened today to me, after my computer downloaded some
automatic upgrades overnight, which required a restart and after I downloaded
the 2007 Beta converter to share files with earlier versions of Office.

I also had just run the trial version of Microsoft Live OneCare beta...

Outlook 2007 will not now run and I get the error message "Outlook was
unable to initialize shared utilities, either restart your computer or
reinstall Outlook". I have tried both approaches and neither works. I have
the 2003 Professional Edition of Office, Windows XP and have been
automatically installing upgrades

I also tried uninstalling and reinstalling 2007 and now it will not allow me
to open any 2007 applications at all, but says I do not have enough memory to
run them. This is despite me running a brand new Dell Dimension 5150 with
oodles of memory to spare.

If I try to uninstall 2007 and instead to repair and run Outlook 2003, it
tells me I have the wrong version of a driver caused by "another messaging
application".

I now cannot read any emails or use any of the 2007 applications.

Advice please from someone at Microsofy technical....

Many thanks

Joe McCrea

 

[Milly Staples [MVP - Outlook]]

You cannot run two versions of Office in tandem in this beta like you can in production. Remove all of Office 2003, then Office 2007. Reboot and install Office 2007 (all programs that you want to run except for BCM), then the Beta 2 Technical Refresh.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Joe McCrea - England asked:

| This has also happened today to me, after my computer downloaded some
| automatic upgrades overnight, which required a restart and after I
| downloaded the 2007 Beta converter to share files with earlier
| versions of Office.
|
| I also had just run the trial version of Microsoft Live OneCare
| beta...
|
| Outlook 2007 will not now run and I get the error message "Outlook was
| unable to initialize shared utilities, either restart your computer or
| reinstall Outlook". I have tried both approaches and neither works.
| I have the 2003 Professional Edition of Office, Windows XP and have
| been automatically installing upgrades
|
| I also tried uninstalling and reinstalling 2007 and now it will not
| allow me to open any 2007 applications at all, but says I do not have
| enough memory to run them. This is despite me running a brand new
| Dell Dimension 5150 with oodles of memory to spare.
|
| If I try to uninstall 2007 and instead to repair and run Outlook
| 2003, it tells me I have the wrong version of a driver caused by
| "another messaging application".
|
| I now cannot read any emails or use any of the 2007 applications.
|
| Advice please from someone at Microsofy technical....
|
| Many thanks
|
| Joe McCrea
|
| "John Kennington" wrote:
|
|| After installing the technical refresh for Office 2007 Beta, Outlook
|| will no longer open. I get an error message that "Outlook was
|| unable to initialize shared utilities, either restart your computer
|| or reinstall Outlook." I have tried both. Neither work. I was
|| able to go back to Outlook 2003 without an issue.
||
|| OS: Windows XP Pro 64-bit

 

[Joe McCrea - England]

Hi Milly et al...

Found an easier route....

SIMPLY USE XP SYSTEM RESTORE TO RESTORE TO A POINT 3 DAYS AGO...

Office 2007 then works fine

I'll then uninstall Office 2003..

Joe McCrea