Outlook 2007 cannot access POP3/SMTP servers

S

Sam

I have a laptop that works fine on the corporate network, but not when I take
it home. I have a couple of POP3 accounts that I access that use SSL POP3
and SSL SMTP on non standard ports with authentication. The configuration
works fine from work, but from home fails. I have other laptops at home that
can access the same servers with the same configuration - just this laptop
cannot work. The only difference is that my work laptop is a member of a
domain that I can notice. Here is some port capture informaton I captured
while Outlook is attempting to get emails:


******* Corp Network ***** Tue 03/04/2008 15:20:17.18
***********************

Active Connections

Proto Local Address Foreign Address State PID
TCP 128.102.111.44:2695 65.91.41.220:110 ESTABLISHED 1836
TCP 128.102.111.44:2696 216.252.120.29:995 ESTABLISHED 1836
TCP 128.102.111.44:2697 128.102.31.140:995 ESTABLISHED 1836
TCP 128.102.111.44:2698 139.169.98.125:80 ESTABLISHED 1836
UDP 127.0.0.1:1264 *:* 1836


Image Name PID Session Name Session# Mem Usage
========================= ====== ================ ======== ============
OUTLOOK.EXE 1836 Console 0 71,920 K


***** Home Network ***** Tue 03/04/2008 21:31:41.31
*************************

Active Connections

Proto Local Address Foreign Address State PID

TCP 192.168.1.104:1747 69.147.64.31:465 ESTABLISHED 4044
TCP 192.168.1.104:1748 216.252.120.29:995 TIME_WAIT 0
TCP 192.168.1.104:1749 65.91.41.220:110 TIME_WAIT 0
TCP 192.168.1.104:1750 128.102.31.140:25 SYN_SENT 4044
TCP 192.168.1.104:1752 139.169.98.125:443 ESTABLISHED 4044
TCP 192.168.1.104:1753 139.169.98.125:443 ESTABLISHED 4044


Image Name PID Session Name Session# Mem Usage
========================= ====== ================ ======== ============

System Idle Process 0 Console 0 28 K
OUTLOOK.EXE 4044 Console 0 83,064 K

**** Home Network ***** Tue 03/04/2008 21:32:03.17 **************************

Active Connections

Proto Local Address Foreign Address State PID


TCP 192.168.1.104:1748 216.252.120.29:995 TIME_WAIT 0
TCP 192.168.1.104:1749 65.91.41.220:110 TIME_WAIT 0
TCP 192.168.1.104:1752 139.169.98.125:443 TIME_WAIT 0
TCP 192.168.1.104:1753 139.169.98.125:443 TIME_WAIT 0


Image Name PID Session Name Session# Mem Usage
========================= ====== ================ ======== ============
System Idle Process 0 Console 0 28 K
OUTLOOK.EXE 4044 Console 0 82,896 K


It seems like it can make the SSL (port 443) connection, but cannot move
passed that. If you look at the section from the corp network, you don't see
any SSL connections at all. You can also see the TCP ports being owned by
the Outlook process and then the System Idle process. Any ideas why this
could be the case?

Thanks,

Sam
 

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