R
Ruff_ilb
My outlook hangs whenever it tries to perform an action that requires the
internet. Send&Receive doesn't work right (but doesn't crash the program
outright), but whenever I click on any of my IMAP folders the program hangs
and I have to end it using the task manager. Outlook works fine when I'm not
connected to the internet.
I suspect the program is with all MS applications because IE also hangs when
I start it up. I've tried multiple networks and network adapters. It doesn't
make a difference.
Symantec and Spysweeper both come up negative. A few days ago spysweeper
removed "trojan-phisher-sinowal" from my computer. The problem cropped up
*around* the time of the removal, but I don't think it was immediate/after
the next reboot/etc. My point is that it might just be coincidence.
The problem disappears when WINDOWS is in safe mode, but happens even when
OUTLOOK is in safe mode.
I have already tried these steps:
- Spyware/AV Scan
- Patched outlook
- "Repair" office 2007
- Uninstall and reinstall outlook
- Checked hosts files for anything out of the ordinary (they are blank
except for the localhost entry)
- Reset winsock configuration to default
- Scanned/Repaired PST files using MS's utility
- Created new outlook account and manually added pst files and email
accounts; this seemed to download the emails for my gmail account at first
but then the problem recurred.
- System restore to a few weeks ago before this problem occured. The problem
occured as usual.
My hardware:
Thinkpad T61P - I don't think it's a hardware problem because it works in
safe mode and the problem occurs regardless of what network adapter I'm using.
I'm thinking it's about time for a reformat anyway. If I can't fix this
problem soon, I might just go ahead and do that. If anyone would like, I can
post a hijackthis file or whatever else.
Thanks for your help all-
internet. Send&Receive doesn't work right (but doesn't crash the program
outright), but whenever I click on any of my IMAP folders the program hangs
and I have to end it using the task manager. Outlook works fine when I'm not
connected to the internet.
I suspect the program is with all MS applications because IE also hangs when
I start it up. I've tried multiple networks and network adapters. It doesn't
make a difference.
Symantec and Spysweeper both come up negative. A few days ago spysweeper
removed "trojan-phisher-sinowal" from my computer. The problem cropped up
*around* the time of the removal, but I don't think it was immediate/after
the next reboot/etc. My point is that it might just be coincidence.
The problem disappears when WINDOWS is in safe mode, but happens even when
OUTLOOK is in safe mode.
I have already tried these steps:
- Spyware/AV Scan
- Patched outlook
- "Repair" office 2007
- Uninstall and reinstall outlook
- Checked hosts files for anything out of the ordinary (they are blank
except for the localhost entry)
- Reset winsock configuration to default
- Scanned/Repaired PST files using MS's utility
- Created new outlook account and manually added pst files and email
accounts; this seemed to download the emails for my gmail account at first
but then the problem recurred.
- System restore to a few weeks ago before this problem occured. The problem
occured as usual.
My hardware:
Thinkpad T61P - I don't think it's a hardware problem because it works in
safe mode and the problem occurs regardless of what network adapter I'm using.
I'm thinking it's about time for a reformat anyway. If I can't fix this
problem soon, I might just go ahead and do that. If anyone would like, I can
post a hijackthis file or whatever else.
Thanks for your help all-